Gears of war 4 pre order issue

I pre order the gears of war4 and I did not recieve the gears of war ultimate edition character pack that comes with pre ordering the game I have called customer support to trouble shoot the issue and they told come here please help

:)

 

GearsOfWar4: No Brothers to the End code

I too have this issue. My retailer Shopto.net said they never advertised the deal.

www.shopto.net/.../New-pre-order-incentives-added-for-Gears-of-War-4

I am a massive gears fan and the silence from MS is deafening. I am getting more and more annoyed.

 

Gears of War 4 with previous games

Sites say when you buy / pre order you get gears of war 4 ( on release ofcourse ) and gears of war 1 , 2 , 3 and judgement .

Now my question is when i pre order it on the xbox store will i get gears of war 1-3 and judgement on the release of 4 or just when i complete the payment for gears of war 4 ?

 

Hey Praised Demigod,

This is an issue the appropriate teams are currently investigating. We'll keep you posted once we receive an update we can share.

Thanks!

 

As a quick little bump, did you check Gears of War: Ultimate Edition's 'Ready to install' list for any pending DLC that needs to be installed? To find this, highlight the Gears of War: Ultimate Edition tile, press the Menu button on your Xbox One controller
and select 'Manage game'.

Additionally, are you able to search for the Gears of War: Ultimate Edition Character Pack on the Xbox Store to download?

Keep us posted!

 

Hey,

Yes I did try all of that and I don't see anything not even in the Xbox store

 

Hey Praised Demigod -

Are you able to download the content using this
Microsoft Store page by any chance?

 

So I have to wait till the 10/10 to get this item

 

Hey Praised Demigod -

Just to clarify - is that what the link I provided is reflecting when you click it?