Gears of War 4 Cannot sign on to Xbox Live profile

Hi SepticGobb, GlacialDoom!

The fine print says that "to qualify [for Gears of War, Gears of War 2, Gears of War 3 and Gears of War: Judgment] purchase and play Gears of War 4 on Xbox Live by 31 December 2016. Must be 17+" -- Have you played Gears 4 on Xbox Live yet?

If you still don't have any codes by 30 days after redeeming and playing Gears 4, you'll want to talk to Xbox Support. They can be reached at
https://support.xbox.com/contact-us#3:1:4 -- click on "Chat with Xbox Support"

I found this online that can offer some troubleshooting tips for your problem:

Also it seems other players have encountered similar issues, try a hard power cycle for aprox. 3 mins on your modem and router, this will refresh your ISP's DHCP settings on your equipment which could potentially cause issues with handshake connections with
xbox live.

The vast majority of reported Bigelowe errors are due to incorrect account permissions

• Xbox Live Gold membership is required to access Gears of War 4’s online features.
• Gears of War 4 is rated M for Mature. If your Xbox account settings block M rated titles or online play, you cannot access Gears of War 4’s online features.

Poor internet connection quality due to instability, network speeds or both.

• Gears of War 4 does not support low speed or unstable connections. Our minimum requirement for online play is 0.1MB/s upload and download speed, but we recommend at least 0.5MB/s upload and download speed for a stable experience.
• Playing Gears of War 4 via a mobile internet (3G/4G) device or tethering may cause Bigelowe. Connecting via mobile internet is not recommended or supported by Gears of War 4.

Some ISPs have issues with communication to ports required for the Gears of War 4 services

• Some internet service providers are causing communication issues with the Gears of War 4 services.
• We are gathering a list of ISPs for awareness and will publish a list soon.

A known issue where your profile will not load from Gears of War 4 Services

• This issue will not impact or corrupt your profile, but will prevent you from accessing Gears of War 4 services (which will result in the BIGELOWE error)
• As of the July Update, we can now track most instances of this occurring and unblock your profile as quickly as possible. Please allow up to 5 days to be unblocked.
• We are working on a permanent fix for this issue and hope to deploy it in the near future.

A known issue where your profile cannot contact the correct service in Gears of War 4

• This issue accounts for roughly 10% of reports. We are working on identifying a solution and fixing this in a future update.

Hi HolmesZilla!

The fine print says that "to qualify [for Gears of War, Gears of War 2, Gears of War 3 and Gears of War: Judgment] purchase and play Gears of War 4 on Xbox Live by 31 December 2016. Must be 17+" -- Have you played Gears 4 on Xbox Live yet?

If you still don't have the codes after 30 days of redemption and playing it on XBL, you'll want to talk to Xbox Support. They can be reached at
https://support.xbox.com/contact-us#3:1:4 -- click on "Chat with Xbox Support"

Hi, Crazy Cat84!

The fine print says that "to qualify [for Gears of War, Gears of War 2, Gears of War 3 and Gears of War: Judgment ] purchase and play Gears of War 4 on Xbox Live by 31 December 2016. Must be 17+ " -- Have you played Gears 4 on Xbox Live yet?

If you still don't have the codes after 30 days of redemption and playing it on XBL, you'll want to talk to Xbox Support. They can be reached at https://support.xbox.com/contact-us#3:1:4 --
click on "Chat with Xbox Support"

Hi ThronedRug78129!

The fine print says that "to qualify [for Gears of War, Gears of War 2, Gears of War 3 and Gears of War: Judgment] purchase and play Gears of War 4 on Xbox Live by 31 December 2016. Must be 17+" -- Have you played Gears 4 on Xbox Live yet?

If you still don't have the codes after 30 days of redemption and playing it on XBL, you'll want to talk to Xbox Support. They can be reached at
https://support.xbox.com/contact-us#3:1:4 -- click on "Chat with Xbox Support"