Gears 5 won't install or uninstall on XBOX game pass (Beta)

Discus and support Gears 5 won't install or uninstall on XBOX game pass (Beta) in XBoX on Windows to solve the problem; It started with an update a week or so ago. Now I can't uninstall it, or install it - the green install button flashes and chances right back to a... Discussion in 'XBoX on Windows' started by MikeBlackmer, Apr 14, 2020.

  1. MikeBlackmer
    MikeBlackmer Guest

    Gears 5 won't install or uninstall on XBOX game pass (Beta)


    It started with an update a week or so ago. Now I can't uninstall it, or install it - the green install button flashes and chances right back to a green install button (normally it shows preparing, downloading etc). I have tried a lot of fancy tricks including
    everything on this page

    https://beta.support.xbox.com/help/games-apps/troubleshooting/troubleshoot-games-windows-10

    and still have the same behavior. No other game appears to have the same issue.

    :)
     
    MikeBlackmer, Apr 14, 2020
    #1
  2. HyperVenom523 Win User

    Gears 5 won't install or uninstall on XBOX game pass (Beta)

    I wonder why this happens🤔
  3. MikeBlackmer Win User

    Gears 5 won't install or uninstall on XBOX game pass (Beta)

    I found my solution. The problem was in the Microsoft Store. XBOX beta app uses the MS Store as its backend for managing installs etc. Open the Microsoft Store, click on the ". . ." in the upper left, and select Library. It's either in the "ready to install"
    or "downloads" folder. I either deleted it or tried to reinstall from there, and that fixed it. (sorry I can't be more specific - it was over a week ago that I fixed it)

    MS should maybe put some work into this - bugs with installation and maintenance are user experience nightmare in a "SaaS" model. And unlike the odd reinstall of a simple app, AAA game installations often measure in the 10's of GB, so are not trivial, especially
    for those with data caps. I've now had Gears choke on installation 3 different times. Also, it appears that the frequent Windows updates also can screw up installed games, forcing reinstall of an update or entire game. And even the weird double-check it
    does every time I launch a game for the first time is sloppy from an end user perspective. I am logged on, and installing on a trusted machine, I should not have to click twice when I first launch to allow it to play.

    I get it, Software as a Service is a tricky business, from a technical standpoint, but a gaming service should be silky smooth, similar to being on a console. please consider working in that direction - or at the very least, improving the integration with
    the MS Store for situations such as myself and others on this thread. A gamepass user should be able to clean up a borked install from within the App.
  4. BrendanA1 Win User

    Gears 5 won't install or uninstall on XBOX game pass (Beta)

    Same. It sits in queue but doesn't download.
  5. Fl0ydPinkert0n Win User

    Gears 5 beta

    So you can play the beta if you have game pass?
    Yes.

    Also, Game Pass Ultimate subscribers will have access to the Ultimate Edition of Gears 5.

    "Gears 5 will be available to subscribers of Xbox Game Pass (includes console games and PC games) when the game launches on September 10, 2019. If you have an Xbox Game Pass Ultimate subscription, you’ll be able to install the Gears 5 Ultimate Edition during
    the early access period starting on September 6, 2019."

    https://support.xbox.com/en-CA/games/game-titles/gears-5-with-xbox-game-pass
  6. StuartATrueRed Win User

    HOW TO UNINSTALL THE GAME (dont installed in the background😢 )

    If none of the suggestions work, then try uninstalling the Xbox (beta) app, then uninstall Gears 5. After that reinstall Xbox (beta) app. That should hopefully fix the issue.
Thema:

Gears 5 won't install or uninstall on XBOX game pass (Beta)

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