Gear of War 5 on XBOX series X. Unable to play single player campaign

Discus and support Gear of War 5 on XBOX series X. Unable to play single player campaign in XBoX on Consoles to solve the problem; I recently purchased Gears of War 5 on my XBOX series X. After downloading and installing all the updates I am unable to start a single player... Discussion in 'XBoX on Consoles' started by Pål Carlsen, May 16, 2023.

  1. Pål Carlsen
    Pål Carlsen Guest

    Gear of War 5 on XBOX series X. Unable to play single player campaign


    I recently purchased Gears of War 5 on my XBOX series X. After downloading and installing all the updates I am unable to start a single player campaign. After a _loong_ time I get an error message stating "you have been removed from the game".

    For some reason this game seems to require a connection to online resources even for single player campaigns, and it uses some non-standard way to communicate with the online resources it requires.

    In my Xbox preferences everything is ok regarding network, my "NAT" status shows me to have "NAT Open", and this is the first game that I have experienced any issues with. There are no official documentation as far as I have found detailing the very specific network requirements even for single player use. If they exist, where can I find them?

    I have found plenty of frustrated thread and post online, but they do not seem to agree upon what the requirements are, and they seem to be different on different platforms.

    According to portforward.com : The requirements for Gears 5 are:
    TCP: 3074

    UDP: 88, 500, 3074, 3544, 4500

    I have tried to add corresponding port rules for my Xbox (it has a static IP), but to no avail.

    How to Forward Ports in Your Router for Gears 5 (portforward.com)

    Is there an official guide for this, or is it expected of buyers of this game to be network engineers?

    :)
     
    Pål Carlsen, May 16, 2023
    #1
  2. Pål Carlsen Win User

    Gear of War 5 on XBOX series X. Unable to play single player campaign

    Subscription has Expired.

    View and manage your subscriptions on Xbox | Xbox Support

    I have no subscriptions. I have bought this game directly in the Xbox store.

    Have you purchased the game separately?

    yes

    What edition are you playing?

    I am _trying_to play "Gears 5", nothing extra just plain "Gears 5" for Xbox series X. Kjøp Gears 5 | Xbox

    Have you reached out with your ISP and verify if the ports you mentioned are opened?

    The ports are all open, and as stated by my initial question, I have NAT status "NAT Open".

    Network ports used by the Xbox network on the Xbox console | Xbox Support

    I did try to get an official answer to what additional ports are required to be opened for "Gears 5 on Xbox Series X". I find it strange that this information is not a part of the official documentation provided when purchasing a game since it is entirely necessary even for playing single player campaign

    Troubleshoot game issues by following the troubleshooting below:

    Troubleshoot game issues on Xbox | Xbox Support

    This troubleshooting is a nice generic troubleshooting guide, but I cannot se how any of this is relevant or addresses any of the very specific issues I am experiencing with this game. Please note, every other game I have tried has worked without a hitch. (Elden Ring, Call of Duty, Cyberpunk 2077 etc).
  3. CarTzy Win User

    Gear of War 5 on XBOX series X. Unable to play single player campaign

    Hello!

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.


    [​IMG]


    Thank you for understanding.
  4. CarTzy Win User

    Gear of War 5 on XBOX series X. Unable to play single player campaign

    Hello Pål Carlsen,

    Welcome to Microsoft Community.

    Possible reasons why you are getting "you have been removed from the game" error.

    Subscription has Expired.

    View and manage your subscriptions on Xbox | Xbox Support

    Have you purchased the game separately?

    What edition are you playing?

    Have you reached out with your ISP and verify if the ports you mentioned are opened?

    Network ports used by the Xbox network on the Xbox console | Xbox Support

    Troubleshoot game issues by following the troubleshooting below:

    Troubleshoot game issues on Xbox | Xbox Support

    We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.
  5. Aid_V Win User

    Unable to play or download any games from game pass.

    XBOX Series X. Unable to continue playing Gears of War Ultimate edition. Error code 0x803f8007
  6. RichardCayer289u5 Win User

    Which game you had zero expectations about that turned out to be one of your favorites?

    I just bought an XBOX ONE X last summer, and I tried "Gears of war" for the first time. I knew what kind of game it was, but I never played before. I loved it so much that I have bought and played all the games of the franchise. I only play the single
    player campaign but I love it.
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Gear of War 5 on XBOX series X. Unable to play single player campaign

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