Gaming Issue help needed

Jerry Kerns "SirJerK" · Nov 19, 2018

Hello, where does one file a complaint about a game the is in the Microsoft Store?

:)

XBLRewards8 · Nov 19, 2018

Need help with issue

Hello HY PHI DRO,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since your last Credit event happened on the 11th, you should see your deposit in this month's end of month deposit cycle that is coming up soon.

crossunitedfate · Nov 19, 2018

Help needed

I'm not totally understanding this. Are you saying that someone on Live is pulling off some sort of hack on an account that's on your Xbox because of the IP and they're keeping you offline? Hell, I didn't even know they could do that.

Have you tried customer service? Or maybe even a ping test?

Smwutches · Nov 19, 2018

It would kind of depend on what the complaint is about. If it's about something related to the game itself, then you would need to complaint to the developers/publishers.

CIDkidzPILLZ · Nov 6, 2018

If you go into the store page of the game/app in question. When you scroll all the way down to the bottom of the Overview page. You'll see a "Report this product" option. When you select the option. You are then given a popup to explain why you're wanting
to report the product.

Smwutches

It would kind of depend on what the complaint is about. If it's about something related to the game itself, then you would need to complaint to the developers/publishers.

Francia J.

Let's try to remove and re-add your Xbox 360 account.

"Please follow the steps below:

1. Load up an Xbox 360 backward compatible game

2. Press the menu and view button on the controller at the same time to open the Xbox 360 guide

3. Press "X" to sign out of your account

You should see an option labeled "Download Profile" then press "A" to confirm

4. Enter your Microsoft Account credentials."

BubbleLlama

My fiancé plays them perfectly fine on his Xbox one s. He doesn’t have a series s yet.

Francia J.

I appreciate you letting me know and to test it out, do you have a different network connection that we can try to use such as a mobile hotspot? If yes, please try connecting your console from there.

CIDkidzPILLZ

If you go into the store page of the game/app in question. When you scroll all the way down to the bottom of the Overview page. You'll see a "Report this product" option. When you select the option. You are then given a popup to explain why you're wanting
to report the product.

Gaming Issue help needed