Games won't reinstall

Discus and support Games won't reinstall in XBoX on Consoles to solve the problem; Half of the games on my external hard drive suddenly disappeared and when I tried to reinstall one of them (Battlefield 1) it goes straight to,... Discussion in 'XBoX on Consoles' started by berryloony, Jan 7, 2018.

  1. berryloony
    berryloony Guest

    Games won't reinstall


    Half of the games on my external hard drive suddenly disappeared and when I tried to reinstall one of them (Battlefield 1) it goes straight to, installation stopped at the queue. I have done everything I could think of to make it work (reset, hard reset,
    cleared the cache, checked xbox online status, disconnected from wifi and reconnected, cancelled and restarted installation) and nothing has happened. I am also sure that my hard drive still works because there are still games on it that work but any of the
    ones that disappeared can not be re-downloaded. Once when I tried to restart the download it said the game was corrupted an I followed every step on the xbox helpdesk but it hasn't fixed anything.

    Any help/ advice would be greatly appreciated.

    :)
     
    berryloony, Jan 7, 2018
    #1
  2. Mister Kellogg
    Mister Kellogg Guest
    Games uninstalling themselves and won't reinstall

    Hi CT UNC,

    When you are able to let's try a cold boot of the console by unplugging it for a full 5 minutes. Are you seeing these games being removed still, are you using an external hard drive by chance?

    Thank you.
     
    Mister Kellogg, Jan 7, 2018
    #2
  3. CT UNC
    CT UNC Guest
    Games uninstalling themselves and won't reinstall

    So multiple of my games have uninstalled themselves. The storage used amount appears to be the same. The games are disc and download based. I've tried reseting, powering on and off, just installing the games again. Which leads to next problem is when I tried
    to install a game again, the installation keeps stopping every time I start it. I have no clue how fix this.
     
    CT UNC, Jan 7, 2018
    #3
  4. AridLizard Win User

    Game won't load. Uninstalled. Won't reinstall.

  5. DanMen334 Win User

    Game won't load. Uninstalled. Won't reinstall.

    on your xbox profile in my games and apps should appear when you select it will give you the option to install, use a pc
  6. XBF Javier R Win User

    Game won't load. Uninstalled. Won't reinstall.

    Hello Andy,

    We thank you for bringing this inquiry to our forums community, and understand that this concerns Dead Rising 4 not launching on your Xbox One console.

    We recommend trying a power cycle
    of the console, but if the problem persists, try doing a
    soft factory reset of the console, reset and keep games and apps to help reset
    the operating system.

    Please note before doing this troubleshooting step, make sure to know your email and passwords for your Xbox profiles.

    Try this out first and let us know the results.
  7. Unknowngamer1st Win User

    Games disappear and now won't reinstall

    try removing your account and adding it back
  8. Shandykidinkent Win User

    Games disappear and now won't reinstall

    I would try to do a hard reset on your console first, that way any lingering data cache (which may be hindering the install) is alleviated. Least this was my experience. If that does not help, please feel free to ask us for clarification or tips.

    - Shandy
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Games won't reinstall

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