Games with Gold disappearing ?

Discus and support Games with Gold disappearing ? in XBoX Sales and Promo to solve the problem; Some background first : I own a Xbox 360 and am Gold subscriber since 2009. I have the old fat 120 gb Elite model. Region : Canada I have... Discussion in 'XBoX Sales and Promo' started by Buffet Cleaner, Jan 30, 2017.

  1. Games with Gold disappearing ?


    Some background first : I own a Xbox 360 and am Gold subscriber since 2009. I have the old fat 120 gb Elite model. Region : Canada

    I have downloaded a good amount of games and DLC throughout the years and, by the time the GWG promotion came up, my hard drive was pretty much full. So I had to pick & choose which games to "fully download" and which one to "download & cancel" and keep
    them in my download history in order to download them again when there would be place on the hard drive, or when I would finish up previous GWG.

    That storage problem came to an end this December when a friend sold me his Xbox 360 and I had a second drive. I could finally download all those GWG I couldn't before. I went back through my download history and made the list of all GWG titles I had
    "purchased" so I could download them again and noted their file size. I downloaded all the titles I could in December with my remaining bandwidth balance left remaining for the month, and I would do the same again one month later in January.....

    ....which leads to the current problem.

    As I began earlier today to download all the GWG with my remaining bandwidth available for January, I have noted that several games seem to have disappeared. Notable titles would be : XCOM : Enemy Unknown, Forza Horizon,F1 2013, Dirt 3.... and that
    when I decided to post this message.

    Is it normal for so many titles to have disappeared form the marketplace in only a month ? They were all Games With Gold that were ready to download just four weeks ago -- they had to be available in order to see their file size. Is it only a temporary
    problem ?

    :)
     
    Buffet Cleaner, Jan 30, 2017
    #1
  2. McHale
    McHale Guest
    my classes are changing by themselves

    Let's see... Disappearing peacekeepers, disappearing digital camos, now disappearing attachments. I kind of expect this stuff to happen with a Treyarch game.
     
    McHale, Jan 30, 2017
    #2
  3. Iyaun
    Iyaun Guest
    Disappearing Gold

    I used to have over 800k gold bars. After adjustments were made that addressed the game freeze problem, my gold bars were reduced to a negative 300k and each time I solve a puzzle the balance decreases further. There are many players having the same problem
    as voiced in the discussion section of this forum. Your due diligence in fixing this problem would make the player happier.
     
    Iyaun, Jan 30, 2017
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Games with Gold disappearing ?

    Hey there!

    Let's see what we can do to help you out here. Games with Gold disappearing ? :)

    Since you indicated that you got a new Xbox 360 and hard drive, you'll want to do a

    license transfer
    so that the new console recognizes your entitlements. After you've done that, if you still don't see your games in your download history, try
    this link. You should see all your purchases listed here and if you click 'Add to Queue' they should show up in your Active Downloads on your Xbox 360 console.

    Give that a shot and let us know if you need additional support and we'll do what we can! Games with Gold disappearing ? :)
     
    Miss Bijoux, Jan 31, 2017
    #4
  5. All right, thanks for the help !

    Looking through my download history via the website and adding the titles to the queue has worked and they are currently downloading at the moment. The problem was that all of these titles were gone from the Xbox live marketplace. Some only had
    the DLC / themes / avatar items available to purchase, and some of them didn't have anything to offer at all except for the "rate" option along with the preview pictures. They weren't available to download through the website either and selecting
    them through my download history via the console gave me errors popping up ( I haven't taken note of the error code though )

    While we're at it, another question about tGames with Gold : While browsing through the list of all GWG released, I realized that I missed some titles that were previously offered......I supposed there is no way to "get back" those
    titles if I did not downloaded them ( even partially ) in the past ?

    For exemple : I saw that Bioshock Infinite, Assassin's Creed 4 & MGS 5 : Ground Zero were once offered as free GWG . If I did not "bought" those games at that moment, then I'm out of luck on getting them ?

    I'm pretty sure that goes without saying, but hey, asking doesn't cost anything ^_^
     
    Buffet Cleaner, Jan 31, 2017
    #5
  6. Miss Bijoux
    Miss Bijoux Guest
    Thanks for checking back in with us! I'm glad that adding the games to your queue via the link I provided helps. That's great to hear.

    In regards to XCOM: Enemy Unknown and Forza Horizon - the reason you were unable to find those on the website to add to your download queue is because those games have been de-listed by the publisher and are no longer available. We aren't aware about Dirt
    3 and F1 2013 though so we're going to take a closer look at those on our end. Thanks for bringing that to our attention!

    Also, unfortunately once a GWG title has passed, there is no way to retroactively obtain the games. Asking definitely doesn't hurt though!

    If you come across any other issues that you have questions with, feel free to post up a new thread and we'll do what we can to help out. Games with Gold disappearing ? :)
     
    Miss Bijoux, Nov 3, 2018
    #6
  7. Miss Bijoux Win User

    Games with Gold disappearing ?

    Thanks for checking back in with us! I'm glad that adding the games to your queue via the link I provided helps. That's great to hear.

    In regards to XCOM: Enemy Unknown and Forza Horizon - the reason you were unable to find those on the website to add to your download queue is because those games have been de-listed by the publisher and are no longer available. We aren't aware about Dirt
    3 and F1 2013 though so we're going to take a closer look at those on our end. Thanks for bringing that to our attention!

    Also, unfortunately once a GWG title has passed, there is no way to retroactively obtain the games. Asking definitely doesn't hurt though!

    If you come across any other issues that you have questions with, feel free to post up a new thread and we'll do what we can to help out. :)
  8. Buffet Cleaner Win User

    Games with Gold disappearing ?

    All right, thanks for the help !

    Looking through my download history via the website and adding the titles to the queue has worked and they are currently downloading at the moment. The problem was that all of these titles were gone from the Xbox live marketplace. Some only had
    the DLC / themes / avatar items available to purchase, and some of them didn't have anything to offer at all except for the "rate" option along with the preview pictures. They weren't available to download through the website either and selecting
    them through my download history via the console gave me errors popping up ( I haven't taken note of the error code though )

    While we're at it, another question about tGames with Gold : While browsing through the list of all GWG released, I realized that I missed some titles that were previously offered......I supposed there is no way to "get back" those
    titles if I did not downloaded them ( even partially ) in the past ?

    For exemple : I saw that Bioshock Infinite, Assassin's Creed 4 & MGS 5 : Ground Zero were once offered as free GWG . If I did not "bought" those games at that moment, then I'm out of luck on getting them ?

    I'm pretty sure that goes without saying, but hey, asking doesn't cost anything ^_^
  9. Miss Bijoux Win User

    Games with Gold disappearing ?

    Hey there!

    Let's see what we can do to help you out here. :)

    Since you indicated that you got a new Xbox 360 and hard drive, you'll want to do a

    license transfer
    so that the new console recognizes your entitlements. After you've done that, if you still don't see your games in your download history, try
    this link. You should see all your purchases listed here and if you click 'Add to Queue' they should show up in your Active Downloads on your Xbox 360 console.

    Give that a shot and let us know if you need additional support and we'll do what we can! :)
  10. His Demon Queen Win User

    Games DISAPPEAR from digital library (May 2019)

    I do know that any games you got through Games With Gold disappear if your Xbox Live subscription expires.
  11. tsrqqrrqjjkllll Win User

    Games with gold games disappeared?

    I also have a similar problem as well I got Grid 2 for free cause I have gold but when I wanted to re download it it's says that I didn't get it and that I have to pay 25 dollars and I had the game for a very long time so I got upset when it was gone.
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Games with Gold disappearing ?

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