Games stuck on syncing data Xbox app Windows

Discus and support Games stuck on syncing data Xbox app Windows in XBoX Games and Apps to solve the problem; Hello, I have seen quite a few users are experiencing the same problem as me. Occasionally loading games on the Xbox app for Windows, games get stuck... Discussion in 'XBoX Games and Apps' started by OnlyAlex22, Jan 31, 2023.

  1. OnlyAlex22
    OnlyAlex22 Guest

    Games stuck on syncing data Xbox app Windows


    Hello, I have seen quite a few users are experiencing the same problem as me. Occasionally loading games on the Xbox app for Windows, games get stuck at syncing data.

    This is on a brand new laptop. I have tried resetting the device and I have researched online and plenty of other users are having a similar problem.

    I have repaired the Xbox app, gaming services and MS Store which worked one time.

    Now I have to restart the gamingservices.exe task in services whenever the problem occurs in order to play my games.

    Does anyone know why this fault occurs and if Microsoft are aware as lots of other users are experiencing the same problem.

    Is anyone else here experience the same problem?

    Cheers

    :)
     
    OnlyAlex22, Jan 31, 2023
    #1
  2. OpticRJames Win User

    Games stuck on syncing data Xbox app Windows

    Just to confirm, so basically, you have tried both the repair button and reset button for the apps, right?
  3. OpticRJames Win User

    Games stuck on syncing data Xbox app Windows

    Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

    Please try the steps one at a time to resolve the issue.

    Solution 1: Reset the Gaming Services app.

    Please go to Settings > Apps > Apps Features. Select Gaming Services, then click Advanced options. Click the reset button, try launching the game again using the Xbox app and see if it works.

    Solution 2: Uninstall and reinstall the Gaming Services App

    Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.

    In Windows PowerShell, type the following command and press Enter:

    get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

    In the same window, type the following command and press Enter:

    start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

    Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

    Restart your device and try to install the game again.
  4. OnlyAlex22 Win User

    Games stuck on syncing data Xbox app Windows

    Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

    Please try the steps one at a time to resolve the issue.

    Solution 1: Reset the Gaming Services app.

    Please go to Settings > Apps > Apps Features. Select Gaming Services, then click Advanced options. Click the reset button, try launching the game again using the Xbox app and see if it works.

    Solution 2: Uninstall and reinstall the Gaming Services App

    Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.

    In Windows PowerShell, type the following command and press Enter:
    get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

    In the same window, type the following command and press Enter:
    start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

    Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

    Restart your device and try to install the game again.
    Hello, thank you for this. As I mention, I have already tried this and whilst it does resolve the issue for a while, it keeps occuring.

    Many thanks
  5. Sonowake38917a7e-00a Win User

    Windows Xbox App crashes while launching games, game stuck at syncing data.

    Unfortunately not, did all the steps restarted and atttempted to launch the game to the same 3 errors in event viewer and game still stuck at syncing data and the xbox app as crashed.
  6. Ryn0 L Win User

    Syncing data problem

    Same here. Just hoped on X1 after getting home from work and can't run any app/game really. It gets stuck syncing data...
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Games stuck on syncing data Xbox app Windows

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