Games randomly uninstall while i play them

Hello @MasonTqg, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox:

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

seems to be odd. You may need to do a factory reset on the console as a last resort if it keeps doing that to your games and try and start fresh. May be a glitch or something causing it.

Haven't heard of this happening before. Maybe you could try turning off instant off mode in your settings.

I'm not sure what would be causing that... Did Ishan8123's suggestion fix the issue?

What information did you give them?

Its not possible to randomly hack an account while playing on xbox live.