Games Pass Ultimate bug

Z3R0 X8 · Jun 23, 2019

So i recently bought ultimate for the gold as i did not have any and i wanted it for the sales that were going on. So i buy it and when i go to buy the game i wanted it says you cant process it. I've called support and they said they needed my bank to
authorize my purchase but my bank had explained that i had no purchase but the games pass ultimate which had already gone through and was paid for. So i had the gold but couldnt buy anything else.

:)

Smwutches

It's not a bug. Any time you buy Ultimate while you already have standard Gold/Game Pass, it will upgrade what you already have to Ultimate as well.

Miku Sakuya

Ultimate game pass has had quite a bit if bugs since PC launch I would try waiting a bit really

SpiffyCorpse

Sometimes waiting is the easiest fix! If it's still not working tomorrow, perhaps get Support to give you a callback and see what's going on.

Z3R0 X8

Yeah i did. So i guess ill just wait then.

SpiffyCorpse

I agree that it sounds like a bank issue. Are you getting a specific error message when you try and make a purchase?

Games Pass Ultimate bug