Games on my XboxOne do not download nor update and I get this explanation error code...

Discus and support Games on my XboxOne do not download nor update and I get this explanation error code... in XBoX on Consoles to solve the problem; After relocating from the UK to Singapore my Xbox does not want to upload games from my Library, I cannot update games and I cannot play online. When... Discussion in 'XBoX on Consoles' started by KanoHattori, Jan 12, 2024.

  1. KanoHattori
    KanoHattori Guest

    Games on my XboxOne do not download nor update and I get this explanation error code...


    After relocating from the UK to Singapore my Xbox does not want to upload games from my Library, I cannot update games and I cannot play online.

    When testing my internet on the Xbox is shows that my upload speed is like (95 mbps, but my download is 0 mbps. When testing the internet speed on my Mac it shows that both upload and download speeds are about 94mbps.

    The only explanation I get is this error code 0x87e00017?

    I am lost. Please help!

    :)
     
    KanoHattori, Jan 12, 2024
    #1
  2. Jhonkito Win User

    Games on my XboxOne do not download nor update and I get this explanation error code 0x87e00017?

    Hi KanoHattori, my name is Jhon, and will be a pleasure help you

    Game download problems are usually related to problems connecting to Microsoft servers.

    It is the same problem that is handled with problems downloading and installing Windows 10 updates.

    If you have already followed several instructions on the Internet like this one that tells you that you can try changing the configured DNS to Google's.

    https://answers.microsoft.com/thread/ea8cc688-a704-46a6-adf1-c234f7da87e9?auth=1

    This guide also gives you very specific steps that modify the operation of the Microsoft store and the Xbox application that apparently is causing the error.

    https://www.howtoedge.com/fix-microsoft-store-error-0x87e00017/
    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    */I initially recommend the following 5 general steps for problems with Microsoft servers. If it doesn't work, let me know and I'll share some more processes with you.

    1 - Verify that the time zone and system time are set correctly and correspond to your current location.

    2 - Try to disable your antivirus software or verify that its protection actions are not interrupting Windows Update update processes.

    3 - Start an automatic repair with the Windows Update Troubleshooter by downloading it from here: https://aka.ms/wudiag

    4 - Cleaning actions:

    Delete temporary files from your computer. To do this, please press the Windows + R key combination to bring up the "Run" window on the screen. In this window, type the command “temp” without the quotes and then press the enter key.

    Now delete the entire content of the folder that opens and finally, repeat the same action but this time with the command “%temp%”

    5 - Do a clean boot so that the computer can boot with basic system services. You can see this process in detail on the page below:

    https://support.microsoft.com/help/929135/how-to-perform-a-clean-boot-in-windows

    Note: Some of the information, which were gained from this answer, were received in a thread on the Microsoft forum by , and it seemed a good idea, to share this information with you. Source of information (credits to advisor Jeisson) :

    https://answers.microsoft.com/thread/7a2b50bb-abd7-4fa3-bfa2-a6429d0b3575

    In the following link you can find other possible solutions:

    https://support.xbox.com/help/errors/error-code-0x87e00017

    I hope the information I gave you has been useful, have a happy day.
  3. RycheanMCP Win User

    issue redeeming codes on the xbox one

    I was given a code for Titanfall by customer support because I had 2 consoles in a row develop problems. I have the same error when I enter the key. I suspect it is because I have 1.00 in my Microsoft account from my 360 that was converted from MS Points.
    Ever since then purchases on xblive have been troublesome, and has been outright broken on xboxone. Not sure how the latest update addressed those issues, but I'm still not able to redeem my XboxOne download code. I get the error on XboxOne as well as redeeming
    from the website.
  4. HarleenQuinnox Win User

    Not Able to Select Profiles (Update Problem?)

    Imhaving the same issue freezing after the update and can't play games nor apps I get the error code in question and the error my games and appears taking too long to open please someone help us
  5. Arawak75 Win User

    Xbox One turns off DURING initial set-up!

    Has there been a solution to this error code. After a long trip I returned home and I was prompted to update my software. After the update I am now receiving the same error code and my system is inoperable. How can an update destroy my XBOXONE? This s unacceptable!!!
  6. Michael (MSFT) Win User

    Error Code 800705B4 help!

    Sorry can't really help but I am seeing the same error, however I have not downloaded any updates. I have also tried to log in from another console at the same address and get the same error. All users (3) at the same address are getting the same errors
    on different consoles but there does not seem to be a valid explanation for error Code: 800705B4.
Thema:

Games on my XboxOne do not download nor update and I get this explanation error code...

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