Games on Demand Preorder punchcard, full but no reward

Discus and support Games on Demand Preorder punchcard, full but no reward in XBoX Rewards & Social to solve the problem; Hello, I pre-ordered Titanfall 2, Final Fantasy XV, and Dead Rising 4. All are eligible for the Punch it up preorder digital punchcard promotion. I... Discussion in 'XBoX Rewards & Social' started by AdamLodes, Dec 29, 2016.

  1. AdamLodes
    AdamLodes Guest

    Games on Demand Preorder punchcard, full but no reward


    Hello,

    I pre-ordered Titanfall 2, Final Fantasy XV, and Dead Rising 4. All are eligible for the Punch it up preorder digital punchcard promotion. I have not received the 15000 credits, even though Dead rising 4 has released several weeks ago. Please ensure my
    15000 points get awarded.

    Thank you,

    KosmoPi

    :)
     
    AdamLodes, Dec 29, 2016
    #1
  2. AtrumMihi
    AtrumMihi Guest
    Preorder punchcard

    I never received my rewards for the preorder punchcard. The 3 games showed up as preordered on the punchcard but no points.
     
    AtrumMihi, Dec 29, 2016
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Not recieve rewards points.

    Hello billybobjoedirt,

    We see that you have now been awarded your Warrior Rewards purchase and achievement Credits. Your Ghost Recon preorder also added one punch to your Games on Demand punchcard. Again, apologies for the delay.
     
    XBLRewards8, Dec 29, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Games on Demand Preorder punchcard, full but no reward

    Hello KosmoPi,

    Only purchases made during the offer period are eligible for the offer. Since your pre-order of Final Fantasy XV was made before this offer started, it was not eligible, and did not award a punch.
     
    XBLRewards8, Dec 29, 2016
    #4
  5. Smwutches Win User

    Pre-order game injustice 2 ?

    For help with the Rewards program, it's best to post in the Xbox Rewards Questions support forum. Keep in mind that the preorder would count as a punch towards your games on demand punchcard. You would need 2 other eligible purchases to complete the offer
    and receive credits. If you preordered the game before April 1, it would not count towards the current punchcard.
  6. XBLRewards8 Win User

    Games on Demand Preorder punchcard, full but no reward

    Hello KosmoPi,

    Only purchases made during the offer period are eligible for the offer. Since your pre-order of Final Fantasy XV was made before this offer started, it was not eligible, and did not award a punch.
  7. Smwutches Win User

    Xbox Rewards No Reward for Preorder

    That's referring to the Destiny punchcard offer through the Microsoft Rewards program (preorders did not count for that offer, you had to purchase the game after release), not the Xbox Rewards program. The two programs are different. For the Xbox Rewards
    program, the only offer to receive credits for Destiny was the Games on Demand punchcard which involved preordering 3 games.

    If you want to contact customer support for the Microsoft Rewards program, you would need to do so through their contact link on their redemption page.
  8. Smwutches Win User

    Do you get rewards for pre ordering the xbox one x

    Only if there is an offer available for them. You can see all offers for earning credits on the Missions page of the rewards site. The Games on Demand punchcard is currently the only offer for preordering games.
  9. Smwutches Win User

    Pre-order reward points

    There are no offers to receive credits just for preordering that game. If you preordered it on or after October 1, it would count as a punch towards your games on demand punchcard. You would need 2 other eligible preorders to complete the offer and receive
    the 15,000 credits.

    For assistance with the rewards program, it's best to post in the Xbox Rewards Questions support forum.
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Games on Demand Preorder punchcard, full but no reward

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