Games not working for family account

Discus and support Games not working for family account in XBoX Games and Apps to solve the problem; So I preorderd Destiny 2 shadow keep and I've been able to play it on my account, but my son who is the real person I got the game for isn't able to... Discussion in 'XBoX Games and Apps' started by deutschpwa, Oct 10, 2019.

  1. deutschpwa
    deutschpwa Guest

    Games not working for family account


    So I preorderd Destiny 2 shadow keep and I've been able to play it on my account, but my son who is the real person I got the game for isn't able to play it. It tells him he needs to buy it to play. Games are supposed to work across all family member's
    accounts. Anyone know how to fix this?

    :)
     
    deutschpwa, Oct 10, 2019
    #1
  2. XBF Leo G Win User

    Games not working for family account

    Hey deutschpwa,



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please feel free to come back to the Xbox Forums for further assistance. If
    anyone needs assistance with this issue or any other issues, we suggest creating a new thread.



    Thank you again and have a great day!
  3. G v zauBerBerg Win User

    Games not working for family account

    Hi deutschpwa,

    sorry to hear. If you preorderd a game it is assigned to your account. And everybody in your family can play all the games you purchased if you logged in or if the console is assigned to you (my home XBOX).

    Please read
    "Sharing features"

    Hope this helps and keep us informed
  4. WPAK Win User

    Games not working for family account

  5. Daft Badger Win User

    Games not working for family account

    The Shadowkeep dlc isn't available to share I believe.

    Someone else posted a similar thing a couple of days ago.

    While the majority of games/dlc will work with game share there are a few that wont.
  6. M3tal Daz3 Win User

    Games not working for family account

    Set the purchasing account as xbox home in order to share with other accounts on the same console
Thema:

Games not working for family account

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