Games not installing onto other HardDrive

Connor Naylor · Jun 14, 2019

I have two drives on my computer my main drive which is an SSD that I mainly use to install windows and small programs, then I have my HDD that i use to install games and other big files. I've installed the Xbox gamepass app to my ssd (As there is no option
to install it to another drive) and then in the settings changed my games to be installed to the HDD.

When I do this i get the error 0x80070015 and it says "The storage you were downloading to has become disconnected" the games will install to my SSD if I change my settings to there but obviously I don't want to be doing that with
big games.

EDIT: Seems like this issue happens wether I download it off of the website or the app store. If I get it from the site this error happens when i try to install it, if I do it in the store it happens on the store instead with error
code 0x80070015 and the fantastic "Something unexpected happened" title

:)

HeeZy01

thanks!!! this worked for me.

TinnyRanger

Hey Connor, do you happen to have PowerISO installed?

If so you may have to disable the virtual drive option in that program.

Open PowerISO app > Options > Configuration > Virtual Drive > Number of Virtual Drives > Set to Disabled

This is what happened to be the cause of my error. After making that change I was able to download on other drives.

Hopefully this helps.

XBF Amber M

Hey there,

We will be locking this older thread due to it being revived by a new post. If the issue is
on going, we recommend creating a new thread
detailing the issue at hand and any troubleshooting steps (if any) you’ve tried so far. We will be more than happy to answer any questions.

Thank you!

Connor Naylor

I've done what it says on there and now I get this error when installing the gamepass app

XBF Brad A

Hi Connor,

Thanks for coming to the forums. Think by default it likes to keep it all together so to speak. Here is a

discussionon how to change locations for the game pass games on PC.

Thanks,

Brad

Games not installing onto other HardDrive