Games lost after getting new Series X

Discus and support Games lost after getting new Series X in XBoX Games and Apps to solve the problem; Ok, so this is like a part two to my original question. Long story short I logged in to my new Xbox Series X and was surprised to discover that most of... Discussion in 'XBoX Games and Apps' started by James R_Jammer27, Nov 24, 2023.

  1. James R_Jammer27
    James R_Jammer27 Guest

    Games lost after getting new Series X


    Ok, so this is like a part two to my original question. Long story short I logged in to my new Xbox Series X and was surprised to discover that most of my games disappeared. I looked on my old Xbox One S and they are there. But when I look on my Series X it doesn't display it. I then tried to log out and log back in. Didn't work. I then was able to start a network transfer and I thought it ended there. Wrong. When it was finished I opened the game to a "do you own this game or app?" Message, (I had already checked the store previously and it wasn't there). I am now back at square one and I have pictures for reference if needed: (I have double checked it's my account)

    Xbox One S:
    Games lost after getting new Series X [​IMG]


    Xbox Series X:
    Games lost after getting new Series X [​IMG]

    :)
     
    James R_Jammer27, Nov 24, 2023
    #1
  2. James R_Jammer27 Win User

    Games lost after getting new Series X

    I did some digging and found out how to do a network transfer so it fixed the problem.
  3. James R_Jammer27 Win User

    Games lost after getting new Series X

    No, I don't have an external HDD and most I games I bought and they where still was available to play with cloud. I believe it to be a syncing problem but I have tried to log out and log back in several times and factory reset the Series X and it still did the same thing. I am currently just using the Xbox One S as my games are still on there and purchases I've made from the Series X still transfered over so it may not be a syncing problem. Currently I am going to leave it alone and call Microsoft to try and see if they can do anything for Me.
  4. [EX] Win User

    Games lost after getting new Series X

    Hi James,

    important is only the section 'All games'. If you download or play a game in the cloud it will appear in the 'Owned games' section.

    Btw do you have an external HDD connected to your One S ?
  5. F U I D C Win User

    Will my digital Xbox One purchases be usable in Xbox Two (Project Scarlett or Whatever You Call It)?

    And even after the new console is out and if you still have the one X they said something like if you buy a digital game that is on both consoles when you upgrade to the series X that digital game will update to the series X.
  6. pjameleven Win User

    Will Xbox Series X be worth it

    I think it's really a matter of choice. The good news is that all games released on the Series X will be available on the One X so you can get the One X now and when you're ready upgrade to the Series X and all those games go with you. But if you really
    want the new console then go for the Series X.
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Games lost after getting new Series X

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