Games keep crashing and I’ve tried everything

I’ve tried playing both smite, and rainbow six siege and they keep crashing as soon as the game finishes loading in. I’ve also tried all of the reset, and even tried clearing my console and accounts. Nothing has worked but for me..

I tried everything and the games still keep crashing

It takes about 2 minutes then it crashes

I’ve tried playing both smite, and rainbow six siege and they keep crashing as soon as the game finishes loading in. I’ve also tried all of the reset, and even tried clearing my console and accounts. Nothing has worked but for me..

Sorry to hear nothing is working. Do you get any error codes with these crashes? And when you say crash do you mean it brings you back to the home screen or the Xbox shuts off?

Still nothing, I’ve tried everything you’ve said, I will keep trying

I'm sorry to hear that you're having issues with your Xbox and Fortnite. Here are a few steps you can try to troubleshoot the problem:

1. Clear the cache of your Xbox One console: To do this, press and hold the power button on the front of the console until it completely shuts down. Unplug the power cable from the back of the console and wait for a few minutes. Plug the power cable back in and turn on the console.

2. Delete and reinstall Fortnite: Press the Xbox button on the controller and navigate to My games & apps > Games > Fortnite. Select Options and choose Uninstall. Once it's uninstalled, go to the Microsoft Store, search for Fortnite and install it again.

3. Check for updates: Make sure both your Xbox One and Fortnite are up to date. To check for Xbox One updates, go to Settings > System > Updates & downloads > Console update available and follow the on-screen prompts. To check for Fortnite updates, launch the game and go to Settings > Update and download.

4. Factory reset your Xbox One: This should be a last resort if none of the above steps work. Go to Settings > System > Console info > Reset console > Reset and keep my games & apps. This will erase all your settings and data, but your games and apps will remain installed.

If none of these steps work, you might want to consider contacting Xbox support again or taking your console to a professional technician for repair.