Games have stopped launching from xbox app on PC

SCOTTHARDING5 · Dec 18, 2021

I have Gamepass Ultimate and have previously downloaded and run games on my PC from the Xbox app (windows 10). Although the app still opens the games no longer run. They go through the initial stage to open but then they close automatically before the game actually loads. All of my drivers and windows are up to date. Any idea why this has stopped working and what I can do to fix it?

Thanks

:)

SCOTTHARDING5

Thank you again. That option is actually greyed out on my PC so I can neither select it or deselect it - it is marked off however.

SCOTTHARDING5

Thank you Christopher for posting such a full reply. Unfortunately none of it worked - but I appreciate your advice nonetheless.

Christopher Revoredo

No, I had this issue around a year ago. I could tell you all the 10 steps I followed to solve it, unfortunately what helped me to solved this was to restart my PC as it comes here:

https://support.microsoft.com/en-us/windows/rec...

In the part of Windows 10 click on "Reset this PC" these instructions will help you to solve the problem, you can even leave your important files!

Christopher Revoredo

Hi there Scott welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. I suggest you try these basic troubleshooting steps!

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

SCOTTHARDING5

No I haven’t - might that help?

Thank you.

Games have stopped launching from xbox app on PC