Games disappearing from download queue

Hello Jacob,

Thank you for posting here on the Xbox forums. I have split your post into its own thread in order to help you out directly. Are you using an external hard drive for your games & apps? Are you a part of the preview program?

It would also, help us out to know all the troubleshooting steps you have attempted so far. Let us know these details, and we will try our best to resolve this issue.

If you manage to download it then its in your download queue that doesn't disappear

You said yourself you cannot queue it

.if you cannot and are asked to pay for it them you are trying to qeueue it from the marketplace as stated they turned off the flag

You must queue it from your download queue

Seeing as you domt have it on your transaction history then you mever queued it

I'm trying to download from the Microsoft store but each time I start the download it just dissappears from the queue but all the Resource packs. And for the trouble shooting I have restarted my xbox, changed the wifi, unplugged it then plugged it back in and every time I go to attempt the download it starts to work the afew minutes later the game disappeared from the queue and doesn't appear in my downloaded games.

This method worked for me, but it can take some time for the download to disappear from the queue.

Step 2: Cancel the download

"On the Home screen, scroll to the right and open My games & apps.

Select Queue.

Highlight the game you’re trying to install.

Press the Menu button on the controller.

Select Cancel."

I hope it works for you too

I understand. Try downloading from the internal disk to see if this error persists. If not, it could be a problem with the external drive.