Gamertags not working

windworth' · May 28, 2022

Hi,

I'm trying to set up my microsoft account, and I was prompted to give myself a gamertag. I tried to use a number of gamertags including the ones suggested to me, but it always says that the names do not work. How can I give myself a gamertag that does work?

:)

Lucas Lauer

Hello, windworth'. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Even the suggested gamertags from the Xbox website are showing as not available when you try them?

Would you please share the exact message you receive?

Also, please try to use another device or web browser on a InPrivate or Incognito window.

Christyna64

Microsoft is working on changing the way our Gamertags work. We will be able to have the same Gamertags as others soon, just keep an eye out for updates to the Gamertag system. Here is an article by Gamespot explaing the changes Microsoft is working on for
Gamertags.

https://www.gamespot.com/articles/xbox-gamertag-update-lets-you-take-someone-elses-n/1100-6467648/

IceStorm III

Sure. One license works with the console that the content was first downloaded on, the other works with the gamertag license of the purchasing gamertag.

XBF Jasmine Z

Hi DavidLamoureux2,

Is the profile still downloaded onto the Xbox?

So, when attempting to sign into the account, the platform being used is the website on a PC or phone only?

Please check out this link for troubleshooting steps:
When you can't sign in to your Microsoft account

I hope this helps

SBWL Whoppy

Did contact them via chat. But still nothing changed... really weird

Gamertags not working