Gamertag not connected to email.

Discus and support Gamertag not connected to email. in XBoX Accessibility to solve the problem; Context: About a year ago, I starting playing "Minecraft: Windows 10 Edition" under the gamertag "AfterStoryYT" Problem: I was presented with the... Discussion in 'XBoX Accessibility' started by rolxndo, Jul 16, 2018.

  1. rolxndo
    rolxndo Guest

    Gamertag not connected to email.


    Context:

    About a year ago, I starting playing "Minecraft: Windows 10 Edition" under the gamertag "AfterStoryYT"

    Problem:

    I was presented with the option to create a new account under the same email, but I had already created the user "AfterStoryYT" under the email. I was wondering if I was able to recover the gamertag, as it still exists in the XBOX
    database (feel free to search the gamertag I have stated) and I would like to get it back for personal reasons. There was 3 things brought for the account (through BUYCRAFT) but it did not affect the account.

    I currently use a different account as I have had this problem for over 6 months, just never really went around looking for answers.

    There is also another gamertag connected to the email as I decided to create a new account under the email "AfterStoryYT" was on ().

    :)
     
    rolxndo, Jul 16, 2018
    #1
  2. WPAK
    WPAK Guest
    Windows Live ID Issue!

    To remove that gamertag that is connected to your 'main' email (Microsoft Account), just change the connected gamertag connected to a new Microsoft account.

    -

    So first free up your 'correct' email address by moving the connected gamertag to a new Microsoft Account

    and after that you should be able to change the 'email' (Microsoft Account) for your main gamertag to your 'correct' email address (Microsoft Account)
     
  3. VibroPlex
    VibroPlex Guest
    changing email connected to gamertag

    You see, there are three email addresses in the Xbox system for every account.

    A) The Microsoft Account, also known as the Windows Live ID, which is used to sign in at websites and download the profile to the Xbox. There's only one Microsoft Account for every Gamertag, and only one Gamertag for every Microsoft Account. If that addresse
    no longer works or is wrong, you can keep using it until you have time to contact Xbox Support support.xbox.com/contact-us for help with your account. You can check or change
    that on your console with Settings | Account | --> --> Account Security | fib and say you have a new addresse ready | and your current Microsoft Account addresse will appear at right.

    B) The alternate email address is where password reset messages go. You can see that at
    account.live.com/summarypage.aspx and change that by selecting Edit Security Info there or at
    account.live.com/ManageAssocIds

    C) The billing contact email address is where billing statements go. You can see & change that at
    http://xbox.com/accounts by choosing Billing Contact Information or on the console with Settings | Account --> --> Account Security | Billing Information

    B & C can be the same. Ideally, A should not be B or C but that often happens.
     
    VibroPlex, Jul 16, 2018
    #3
  4. Rqvg
    Rqvg Guest

    Gamertag not connected to email.

  5. WPAK
    WPAK Guest
    Hi there,

    when you encounter the issue that for some reason a second gamertag (Xbox Live Account) was created on an email address then it';s best to contact Xbox Support via Phone or Microsoft Support Chat they will be able to double if the two Xbox Live Accounts
    are indeed connected to the same email address (Microsoft Account) and should also be able to advise on the steps to be taken on how to fix the issue.

    To contact Xbox Support use Contact Us | Xbox Support

    Let us know the results
     
    WPAK, Nov 4, 2018
    #5
  6. WPAK Win User

    Windows Live ID Issue!

    To remove that gamertag that is connected to your 'main' email (Microsoft Account), just change the connected gamertag connected to a new Microsoft account.

    -

    So first free up your 'correct' email address by moving the connected gamertag to a new Microsoft Account

    and after that you should be able to change the 'email' (Microsoft Account) for your main gamertag to your 'correct' email address (Microsoft Account)
  7. Rqvg Win User

    Gamertag not connected to email.

  8. WPAK Win User

    Gamertag not connected to email.

    Hi there,

    when you encounter the issue that for some reason a second gamertag (Xbox Live Account) was created on an email address then it';s best to contact Xbox Support via Phone or Microsoft Support Chat they will be able to double if the two Xbox Live Accounts
    are indeed connected to the same email address (Microsoft Account) and should also be able to advise on the steps to be taken on how to fix the issue.

    To contact Xbox Support use http://support.xbox.com/contact-us

    Let us know the results
  9. Simple OJ Win User

    How can i retrieve my username

    You have to sign in with the correct Email that is connected with that Gamertag.
  10. XBF Jasmine Z Win User

    my email adress

    Hi Lion,

    In order to change out the primary email for a gamertag to another one, the gamertag has to be removed. If there is a gamertag attached to the email, then it will only allow the new email to be connected to the gamertag as a secondary email instead of a
    primary email.

    Basically, it is going to be like musical chairs. Move each of the gamertags to another email to free the email. Create an account that will not be used on a daily basis. Move the gamertag from the email that is going to be used. Then it will free up the
    email to use with the main gamertag.

    Follow the steps in this link:
    How to change the email address associated with your Microsoft account


    I hope this helps ^‿^
Thema:

Gamertag not connected to email.

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