Gamerpic verification process

Discus and support Gamerpic verification process in XBoX on Mobile to solve the problem; Ive tried to change my gamerpic multiple times this week, it's stayed on the same default picture they give you once you upload a new one. I'm used to... Discussion in 'XBoX on Mobile' started by Plague Victims, Mar 12, 2021.

  1. Gamerpic verification process


    Ive tried to change my gamerpic multiple times this week, it's stayed on the same default picture they give you once you upload a new one. I'm used to waiting a few hours for the change to occur as I've changed my gamerpic multiple times in the past.

    The picture in question is neither bad nor vgar in any conceivable way so i know it can't possibly be because of the content. Ive contacted multiple agents through the chat support feature and most point to their enforcement team and to wait 24 hours for the process. I've done that now 3 times with no change in results or any successful solutions from the support staff.

    Ive also used both the non beta and the beta version of the xbox app to try to change. Uninstalled and reinstalled. No change.

    :)
     
    Plague Victims, Mar 12, 2021
    #1
  2. SweetMonet Win User

    Why can't I change my profile picture to anything other than the default pre made options?

    Hi, Mori,

    I understand you are waiting for your Xbox gamerpic to be updated. I suggest you wait for the verification process to be completed. Once the pic is approved, it will be updated soon. Sometimes, it can take 24-48 hours for the verification to finish.

    Thank you!

  3. Janice V. Win User

    XBOX Profile Picture - Doesn't Update right away

    Hello and welcome to our community!

    We’re excited to have you here and have great conversations! I'd be happy to be of assistance.

    I'm sorry to hear you're having trouble with your gamerpic. I replied to a similar issue from other users regarding this. Typically, you just need to wait for the system to process and update your gamerpic. Changes to your gamerpic go through a verification process, which can take 24-48 hours. If verification is required, submitting multiple times may reset the process, causing further delays.

    Link: https://answers.microsoft.com/en-us/xbox/forum/...

    Hope this information helps. Let me know if you need further assistance.
  4. Georges C. Win User

    This verification process is actually impossible.

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello DrSeussI, this is appearing in creating an account, or verifying your identity when you try to sign in to your account, and which browser you're using, if you can give more details.
  5. Smwutches Win User

    I was to my belief falsely banned and wondering of anyone could spot what's wrong.

    It wasn't just the gun, it was due to the person holding the gun as well.

    @woah sky - I'm not sure how it would have been allowed, but considering things get through all of the time that aren't actually allowed, I think it's just a filter system they use when you change your gamerpic and it goes through a verification process, not an actual enforcement person looking at it. So it's easy for things to slip through the cracks.
  6. PS3 EATER Win User

    Can't access my account that i've had for 4 years

    when asked for verification press b.this should take u to dashboard.press xbox btn and login to your profile.should skip verification process
Thema:

Gamerpic verification process

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