Gamerpic personnalisé [Translation: Custom Gamerpic]

Bonjour, mon Gamerpic personnalisé ne s'affiche pas ! Ce n'est pourtant aucunement une photo qui nuit au code de conduite de MS. Je n'ai ce jour aucune solution et cela m’énerve grandement ! D'avance merci pour votre aide.

[Translation: Hello, my custom Gamerpic does not appear! However, it is not a photo that interferes with MS's code of conduct. I have no solution to date and it irritates me greatly! In advance thank you for your help.]

:)

 

Xbox avatar problems...

Bought a cool new outfit on 360 and while it's on the One, I can customize and take a gamerpic, but my gamerpic never changes from the current avatar. This is a bunch of bullshit.

 

Xbox avatar problems...

Try on xbox.com

 

Hi there CaTyCaT78,

Thanks for reaching out! I'm sorry to hear about the issue you may be experiencing with the gamerpic not updating.

It might take a little while for your custom picture to appear while we verify it’s OK. (If it’s not, it’ll be reverted to the last gamerpic or avatar you were using.)

Check out this article :
Changing your Xbox One gamerpic

Hope this helps.

 

Hi,

I already consulted your support and nothing !

 

It can take up to 72 hours to change and did you try to do a power reset?

 

Hi,

I even made contact MS sav. Result problem with the servers.

I'm waiting...

 

Hi Cat thanks for the patience and keeping us posted!

We are going to need a little more information, is this a child account by any chance?

 

Hi,

no it's my account...