Gamepass uninstalls Gears of War 4 when I install it to external drive

Discus and support Gamepass uninstalls Gears of War 4 when I install it to external drive in XBoX Games and Apps to solve the problem; Gamepass uninstalls Gears of War 4 when I install it to external drive. If I disconnect this drive and connect it to my workstation pc, and connect to... Discussion in 'XBoX Games and Apps' started by welcomerobots, Mar 29, 2023.

  1. Gamepass uninstalls Gears of War 4 when I install it to external drive


    Gamepass uninstalls Gears of War 4 when I install it to external drive.
    If I disconnect this drive and connect it to my workstation pc, and connect to the gaming laptop again, Gears of War 4 disappears and the empty space on the external drive is the same as if before the installation of Gears of War. It completely disappeared from hdd.
    It is the fourth time I play this installing disappearing reinstalling cycle, something is very wrong with gamepass treating Gears of War 4.

    :)
     
    welcomerobots, Mar 29, 2023
    #1
  2. welcomerobots Win User

    Gamepass uninstalls Gears of War 4 when I install it to external drive

    I didn't formatted my Windows 11 on any of the formentioned computers. I installed Gears 5 game on an external drive and installed Gears of War 4 on this same external drive.
    When I moved this drive to another pc (for working purposes) and moved back to the original gaming laptop the Gears of War 4 disappeared, but the Gears 5 remained playable and intact.

    After I installed Gears of War 4 game on the external drive, I disconnected and reconnected it the game remained intact.
    If I disconnected and connected to another pc the game disappeared. This game only, other games as Gears 5 remained intact and healthy.
  3. andersonpassos Win User

    Gamepass uninstalls Gears of War 4 when I install it to external drive

    Unfortunately as a player I can only inform you, if you remove the unit it loses the unit mapping and currently the app does not re-establish this connection, even if you place it again.
  4. andersonpassos Win User

    Gamepass uninstalls Gears of War 4 when I install it to external drive

    Game Pass games use protected folders, and if format Windows, it no longer recognizes any game even if it is on another external hard drive or hard drive. If you install it on a Windows or PC you don't recognize any of the games.
  5. welcomerobots Win User

    Gamepass uninstalls Gears of War 4 when I install it to external drive

    Both system is Windows 11, every other application and installed gamepass game remains visible and usable. Gears of War 4 is installed in a hidden folder in Windows Apps, that shows 0 bytes, so the installation method doesn't seem to change after migration to game pass, it still behaves the old Windows Games method.

    If I connect my external harddrive to the other Win11 pc, it instantly shows the space used by Gears of War 4 as empty. So the moment exlorer window pops up it shows 100 Gb more empty space.

    If I move the external harddrive back to the laptop where my gamepass is installed, now it also shows the empty space, and the Gears of War 4 game is missing from installed games list.

    If I reset the game pass application, it shows the game as playable, but there is no game on the disk so game pass cannot start the game.

    I don't understand that the problem is a permission problem or the game is deleted completely.

    If it was a permission problem why didn't it get resolved when I connect the disk to the original game pass laptop?
  6. andersonpassos Win User

    Gamepass uninstalls Gears of War 4 when I install it to external drive

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    Good afternoon

    Make sure it is formatted correctly and compatible with both your gaming laptop and workstation PC. If the file system is not compatible, it can cause issues with installing and running games.
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Gamepass uninstalls Gears of War 4 when I install it to external drive

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