Gamepass is ruining my games

My game has been doing the same, it crashes at random times wiping progress. I've reinstalled the game, restarted my console and tried to contact Monomi support with no luck. It's irritating when all I want to do is play this game but the constant crashes are ruining it. Is there anything we can do?

I'm also on the new series S playing through gamepass

Thanks for your help but it didnt solve the Problem and i cant make a repaire request as i get an error massage if i try.

(KV: jChWh6d8MkGFVN0b.74)

Hi Andreas,

Thanks for reaching out to the forums. We understand you are getting an error when you start your console. We recommend the
start up error solution. Scroll down to the specific error.

Thanks,

Brad

Thank for the quick reply. I am still confused about GamePass Console. All the references talk about GamePass Core and GamePass Ultimate but not about GamePass Console..

My accumulated games are on the xbox. What happens if I go from GamePass Core, to GamePass console. Do I lose my accumulated xbox gold games ?

Thanks.

i was told top report them on the forums so i assumed that microsoft would need the info. i'm soo sorry