Gamepass is causing my pc to crash

olddragonknight · Mar 21, 2022

So the day before yesterday Gamepass has started to crash my pc when I install or uninstall a game. I'm not sure if running will do it too but I don't really care to see since I think it will anyway. Is anyone else having this problem?

:)

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello olddragonknight, have you checked if you have the latest version of Windows installed, at 21H2, because recently came out the latest update to Windows 10 and 11.

See which version of Windows 10 you have

https://support.microsoft.com/en-us/windows/see...

Updates often seen as optional, Microsoft released major fixes this week, and make sure you have the Xbox Companion App installed.

If you haven't updated yet, click the link below, update and then make all subsequent security updates.

Download Windows 10

https://www.microsoft.com/en-us/software-downlo...

Download Windows 11

https://www.microsoft.com/en-us/software-downlo...

Also make sure all Xbox Apps are up to date in the store.

jean_philippeballet

My gamepass is payed gears5 still work, it's the update which crash certain games; some are affected, others dont; but it's the update of the gamepass app which caused all this mess

Rodrigo Oliver

Hi Prashant, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, follow these steps:

Open the Terminal window by pressing the Windows Key + X and Select "Open Powershell as Administrator".

Type this command: sfc /scannow

Press Enter.

Then, type this command:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

In the same window, type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

Restart your device and try to install a game again.

For more information: https://support.xbox.com/help/games-apps/troubleshooting/troubleshoot-games-windows-10

Let me know if it works!

Avenged FallenX

You get the gamepass on your xbox or pc?

Are different subscriptions unless you have gamepass ultimate cause provides xbox live gold, gamepass for xbox and pc

Farscape247

1. gamepass ultimate will not cause a crash.

2. warzone does not need gamepass ultimate or even gold to play as it's free to play.

3. it could very well be a problem with your xbox, the connection or something else.

4. how can it be disrespected if your game crashes, if it keeps doing it restart your console or re download the game.

Gamepass is causing my pc to crash