Gamepass 12 months Forza Codes

day 13, codes were not sent

 

hi there!

it's been eleven days since the purchase of the promotion, and i haven't got the codes for forza MS 7 and horizon 3 yet, my gamepass works just fines, but i haven't received the codes.

here is the email confirming the purchase.

i am a longtime user and love forza's games, help me out please!

[ Mod Removed - Personal Information Photo]

 

you should receive the codes no further than 21st october.

 

15 days no codes. I have no confifence that they will ever arrive

 

Hiya, Felipe!

Paul from Xbox Forums Team here to help with the situation, It looks like you still haven't received your codes for Forza yet. I removed the photo from the original post because it had personal identifiable information. As previously stated by the ambassador
the game codes can come in before or as late as October 21st of 2018. With that being said please rest assured knowing that we will resolve the issue. If you have any other questions for us one option I suggest is to
Contact Customer Support, we are always happy to help answer any questions. I hope this information was helpful in resolving the issue.

Happy Gaming!

Paul Xbox Forums Team!

 

Did you check through all of your xbox live messages?

 

Unfortunately the fine print states they have time until 21 Oct to provide the codes. Shame on MS.

 

I have no confidence either. Hopefully time (and MS great algorithm to supply the codes before Oct 21st) will set us free of this agony.

 

It's been 19 days and no codes still.