Game won’t read in console

Hello Hey T, My name is Khaji I am an independent advisor and I will be happy to help you today.

I'm sorry to hear that you're experiencing trouble with a new copy of Call of Duty: Modern Warfare 3 not being read by your Xbox One X. Here are a few steps you can try to troubleshoot the issue:

1. Inspect the Modern Warfare 3 disc for any visible scratches, smudges, or dirt. Even minor damage can prevent the console from reading the disc properly. If you notice any significant damage, you may need to exchange the game for a new copy.

2. If the disc appears dirty or smudged, gently clean it with a soft, lint-free cloth. Wipe from the center of the disc outward in straight lines, avoiding circular motions. Be careful not to use abrasive materials or cleaning agents that could further damage the disc.

3. Power off your Xbox One X completely and unplug it from the power source. Wait for a few minutes, then plug it back in and turn it on. Sometimes, a simple restart can resolve temporary issues with the disc drive.

4. On your Xbox One X, go to the Settings menu, select "Disc & Blu-ray," then choose "Persistent Storage." From there, select "Clear Persistent Storage" to remove any temporary data that could be interfering with disc recognition.

5. Try inserting other game discs or Blu-ray movies into your console to see if they are recognized and read properly. If all other discs work fine except for Modern Warfare 3, it suggests that the issue may be specific to that particular disc.

6. Ensure that your Xbox One X has the latest system software updates installed. Go to the Settings menu, select "System," then choose "Updates & downloads." If an update is available, download and install it. System updates can sometimes include fixes for disc recognition issues.

7. If you have access to a reliable internet connection, you can try purchasing and installing Modern Warfare 3 digitally from the Xbox Store. This would bypass the need for the physical disc and allow you to play the game.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Tried a Blu-Ray. The console still won’t read the disc

No it won’t play any game. I’m starting to think the reading eye is shot. Not sure how to check it.

No, both disks I have for Rock Band are clean.

ive ended ip buying the digital download anyway now. Seems like too weird a problem to waste time over. All other disks worked fine.

Hi Cougar Ric!

Sorry to hear that your discs aren't working on your Xbox. I had this same issue on the Xbox 360 a few years ago with Minecraft, and I tried a whopping four discs that didn't work. Make sure to try:

• cleaning your disc drive
• clean the disc
• check for scratches/cracks on the disc

If none of those work, attempt to get a refund on the discs, and purchase a digital copy of the game from the Xbox Store.