Game won’t download and keeps saying installation stopped.

It’s not an exact error that shows up it just say installation stopped and stops downloading with no error code or anything and it never says anything about an update. I have plenty of room for it, but it just won’t download.

Good day!



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Hello J T7,



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First, I would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down.



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Microsoft Community

But it won’t let me install it, it says installation stopped every time I try to

Good day Darhyl.

I have tried to clear my local saved games, the game still downloads but stops at 42.8% and stops the installation.

I have also done a reset on my Xbox and it still won’t download, every time I go into the game, cause it says needs an update and I do the same process but just keeps stopping the installation at 42.8%

I have tried on both my Xbox x series and Xbox one.

If I go to Microsoft store it play game cause I have it.

I have the disc of skylanders imaginators.

Need further assistance with this issue, thanks Darhyl