game will start, then freezes, I've tried everything I could think of. Does my xboxS have a...

Discus and support game will start, then freezes, I've tried everything I could think of. Does my xboxS have a... in XBoX Games and Apps to solve the problem; My game will start, then freezes, I've tried everything I could think of. Does my XBOX S have a virus? e9abaebf-96be-4a44-b9b0-a2ad7cd5bc4d Discussion in 'XBoX Games and Apps' started by HarveySprecher1, Jan 19, 2021.

  1. game will start, then freezes, I've tried everything I could think of. Does my xboxS have a...


    My game will start, then freezes, I've tried everything I could think of. Does my XBOX S have a virus?

    :)
     
    HarveySprecher1, Jan 19, 2021
    #1
  2. XBF Zineb F Win User

    game will start, then freezes, I've tried everything I could think of. Does my xboxS have a virus?

    Hello there @HarveySprecher1, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. The crashing or freezing of a certain game/apps is generally related to the network which is why I will provide you with the official link to all the troubleshooting steps that can help sort
    this out for you. Before going through the troubleshooting steps mentioned on the link I was referring to, I would like you to go through the following steps to clear your Mac address and perform a quick power cycle:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your
    console.

    In case the issue still persists after the previous steps have been performed, here is the official link to all the troubleshooting steps that can help sort this out.

    The link: https://support.xbox.com/en-US/help/hardware-network/connect-network/xbox-one-network-connection

    In case the troubleshooting steps mentioned on the previous link weren't helpful, I have another link for you that could help you take care of the situation! Here is another and a more narrow link related specifically to game crash,
    and game freeze related issues:

    The link: https://support.xbox.com/en-US/help/games-apps/troubleshooting/game-issues-solution

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!
  3. tcleves Win User

    Cannot update on initial startup

    I'm having exactly the same issue, got ,my Xbox one 3 days ago and the last guy I spoke to on the Microsoft support line said it could be up to a week before they figure it out! I've tried everything I can think of but all it does is freeze.

    Lift your game Microsoft, something that I should have been excited beyond belief about has now been ruined.
  4. XiRyuuXi Win User

    dorito crash course: the game couldnt load a content file

    dortio works now but i have another problem with my games always freezing and random lines appearing out of no where, like if i play halo reach they will be lines coming from the gun and it also does this to other games and eventually freezes, mass effect
    graphics go crazy and on cod it freezes as soon as i try play multiplayer

    ive also took the hardrive out and played games and it does it so im starting to think it could be my gpu maybe?
  5. BluCalhoun Win User

    Mw3 kicking me off XBL before downloading update

    You say... the game freezes when trying to go to Single Player as well? Does the game itself freeze or does it kick you off Xbox LIVE? If it is the game itself freezing, there could be a problem with the disk, but you say you have tried exchanging games.
    Your Xbox could be at fault if both disks did not work, but that is if you got the game to freeze and NOT got kicked off of Xbox LIVE. Have you tried single player on both disks? We could have two separate issues here.
  6. DE7HM4SK DIVINE Win User

    TWD game won't work

    Tried everything you said and it didn't work.

    *EDIT* It's saying that I've played TWD on my gamercard, but it's not true. It freezes when I start up Ep. 5.
Thema:

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