Game went on sale after purchasing at full price.

Discus and support Game went on sale after purchasing at full price. in XBoX Sales and Promo to solve the problem; I recently bought Forza Horizon 3, (exactly 1 week ago) and i saw it go on sale with gold 4 days after the purchase. I was wondering if there is a way... Discussion in 'XBoX Sales and Promo' started by The Leshy, Jun 19, 2017.

  1. The Leshy
    The Leshy Guest

    Game went on sale after purchasing at full price.


    I recently bought Forza Horizon 3, (exactly 1 week ago) and i saw it go on sale with gold 4 days after the purchase. I was wondering if there is a way to get a price change or a chargeback to the games current price. Ive done this with other games/companies
    such as League of Legends, so i was wondering if i could do it here. Thanks!

    :)
     
    The Leshy, Jun 19, 2017
    #1
  2. Judge
    Judge Guest
    Price change Skyrim:Hearthfire

    MS does not issue refunds if you buy something at regular price and then it goes on sale. The sales have been well known on various gaming websites for a while now. Also, there is a sizeable ad about the Countdown sale n the dash, so knowing it was going
    on, you might have wanted to wait incase it went on sale. I bought Assassins Creed 3 at Best Buy for full price and a week later it was on sale for half off. That doesn't mean I should get a refund because they decided to have a sale after I bought it.
     
    Judge, Jun 19, 2017
    #2
  3. johnty596
    johnty596 Guest
    PLEASE READ SALE PRICES NOT RIGHT!

    I saw that xbox was having a sale of a selection of games and decided to buy points for Dead island. On the store is was £8.99 so I bought 1200 microsoft points to buy it. When I got home I couldn't download it.

    This has happened before when Dawnguard was on sale. I bought points and when I went to buy i couldn't. I know it's not my connection because a few day after it was back at full price so I know that it was changing price. Well MICROSOFT IF ITS NOT ON SALE
    PUT IT BACK TO ITS FULL PRICE AS FAST AS YOU CAN BECAUSE NOW HAVE JUST WASTED MONEY.

    Thank you to anyone who reads this.
     
    johnty596, Jun 19, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Game went on sale after purchasing at full price.

    You would have to try contacting support to see if they can refund your original purchase so you can repurchase it at the sale price. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Jun 19, 2017
    #4
  5. ngocphi
    ngocphi Guest
    there is also another problem you probably don't realize

    Deals with gold are limited time offers

    And refunds if issued takes.time before they kick in

    Meaning if it takes a week for it to kick in and the sale ends before the week is over you miss the sale

    You have to wait for them to remove it from your queue before you can repurchase it
     
    ngocphi, Jun 19, 2017
    #5
  6. The Leshy
    The Leshy Guest
    Yeah i contacted someone, and they sent me here and told me to put a post up.
     
    The Leshy, Jun 20, 2017
    #6
  7. The Leshy
    The Leshy Guest
    Yep, so is buying skins and champions on league of legends, but they instantly refunded my money on the time of contact. :/
     
    The Leshy, Jun 20, 2017
    #7
  8. ngocphi
    ngocphi Guest

    Game went on sale after purchasing at full price.

    nope not this time hate to break it to you but sales and promotions are time of

    Not the previous week etc and it does take time depending on your bank

    Could be up to 30 to 90days
     
    ngocphi, Jun 20, 2017
    #8
  9. ngocphi
    ngocphi Guest
    I dont even think you realize the issue

    One you have to be refunded the whole.amount not the partial amount. And it's not a one use only thing

    Customer support does not have network access to remove items from your list they have to send it to the network engineers which takes time

    League of legends and other online single games don't have download queues and installs etc you are talking about micro transactions vs download purchases

    The Xbox purchases have to be refunded and removed from your queue

    Vs league of.legends micro transactions they just remove the item from your inventory

    Hence why psn.xbox and nintendo are more.complex

    If billing support couldn't do it for you there is nothing that can be done as you didn't meet the requirements for a refund otherwise the billing team wouldve.done it for.you already

    As mentioned there is no rebate for.jumping the gun

    Promotions team does not deal with billing only missing promotional items normal they force promotions to appear
     
    ngocphi, Nov 3, 2018
    #9
  10. The Leshy Win User

    Game went on sale after purchasing at full price.

    there is also another problem you probably don't realize

    Deals with gold are limited time offers

    And refunds if issued takes.time before they kick in

    Meaning if it takes a week for it to kick in and the sale ends before the week is over you miss the sale

    You have to wait for them to remove it from your queue before you can repurchase it
    Yep, so is buying skins and champions on league of legends, but they instantly refunded my money on the time of contact. :/
  11. The Leshy Win User

    Game went on sale after purchasing at full price.

    You would have to try contacting support to see if they can refund your original purchase so you can repurchase it at the sale price. 1-800-4my-xbox if you're in the US/Canada or
    http://support.xbox.com/contact-us
    Yeah i contacted someone, and they sent me here and told me to put a post up.
  12. ngocphi Win User

    Game went on sale after purchasing at full price.

    I dont even think you realize the issue

    One you have to be refunded the whole.amount not the partial amount. And it's not a one use only thing

    Customer support does not have network access to remove items from your list they have to send it to the network engineers which takes time

    League of legends and other online single games don't have download queues and installs etc you are talking about micro transactions vs download purchases

    The Xbox purchases have to be refunded and removed from your queue

    Vs league of.legends micro transactions they just remove the item from your inventory

    Hence why psn.xbox and nintendo are more.complex

    If billing support couldn't do it for you there is nothing that can be done as you didn't meet the requirements for a refund otherwise the billing team wouldve.done it for.you already

    As mentioned there is no rebate for.jumping the gun

    Promotions team does not deal with billing only missing promotional items normal they force promotions to appear
  13. Smwutches Win User

    Game went on sale after purchasing at full price.

    You would have to try contacting support to see if they can refund your original purchase so you can repurchase it at the sale price. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  14. ngocphi Win User

    Game went on sale after purchasing at full price.

    there is also another problem you probably don't realize

    Deals with gold are limited time offers

    And refunds if issued takes.time before they kick in

    Meaning if it takes a week for it to kick in and the sale ends before the week is over you miss the sale

    You have to wait for them to remove it from your queue before you can repurchase it

    Yep, so is buying skins and champions on league of legends, but they instantly refunded my money on the time of contact. :/
    nope not this time hate to break it to you but sales and promotions are time of

    Not the previous week etc and it does take time depending on your bank

    Could be up to 30 to 90days
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Game went on sale after purchasing at full price.

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