Game streaming disconnection and controller loss

Discus and support Game streaming disconnection and controller loss in XBoX Games and Apps to solve the problem; Every few minutes, game streaming disconnects. Everything is connected wired on a gigabit network. No problems are detected on Test Streaming, but... Discussion in 'XBoX Games and Apps' started by nekkristz0r, Sep 14, 2016.

  1. nekkristz0r
    nekkristz0r Guest

    Game streaming disconnection and controller loss


    Every few minutes, game streaming disconnects.

    Everything is connected wired on a gigabit network. No problems are detected on Test Streaming, but streaming disconnects in the middle of games several times a night. Changing quality settings does not affect the frequency of disconnects. Forcing the console
    to restart through the settings menu reduces the rate temporarily but it rises as time goes on.

    Other times, the controller simply stops responding and I have to exit streaming and restart it. Obviously this is unacceptable in multiplayer games.

    Please fix streaming.

    :)
     
    nekkristz0r, Sep 14, 2016
    #1
  2. Waynej
    Waynej Guest
    Day One Controller Faulty?

    This disconnection issue is really rather confusing. Clearly many of you have had this fixed either by firmware, replacement console or controller.

    I had a replacement console where my Day One controller still disconnected so that went back - the replacement also had issues with discs.

    Now I had a standard controller that I used frequently for 5mths with no disconnections. As mentioned, that too has now experienced a disconnection so I am feeling at a loss now. The only thing that has changed with my setup, is I have the Xbox One Stereo Headset, and the standard controller disconnection occurred when the headset was connected. So there's that, or it could be the recent Preview update.

    I also did some googling and found this topic with comments on controller disconnections and Stereo Headset crackling and buzzing which I am in the process of getting the Stereo Headset replaced.

    Testing done on the Xbox One controller wireless range using all three battery types: Play N' Charge, AA disposable and AA rechargeable. BONUS: Compared to 360 controller wireless range. : xboxone

    According to the comments the buzzing sound can indicate wireless interference, which may also be the issue with the controller disconnections.

    Yes, I have a wireless router and cordless phone in the same room. Maybe that is doing something, but it still doesn't explain why the standard controller would suddenly start disconnecting, unless having the headset connected makes it more prone to interference?

    Really at a loss. PS4 is fine, Stereo Headset was fine on PS4 with no buzzing noises.
     
    Waynej, Sep 14, 2016
    #2
  3. Someone Ragequits against me, DC goes under my profile? WTF?

    You only get disconnections when you quit, sign out, turn off your XBOX or if the connection fails. In the event you quit, it also counts as a loss and other disconnections give you a win for some reason. If an opponent quits, you get a win and no disconnection.
     
    FantasticFreno, Sep 14, 2016
    #3
  4. TylerUnknown Win User

    Streaming to windows 10

    Hi, I am trying to stream a game to my windows 10 but every time I do, the controller stops working, it says that it is not plugged in to the pc otherwise disconnects from my Xbox One, stopping the stream.

    anyone know what's going on? I'd be extremely grateful!
  5. BigMombo Win User

    Windows 10 & xBox Companion with multiple monitors

    Agree with the focus issue, but MS should also understand the nature of modern gaming with streaming. The need to continue without loss of focus from the xBox Companion app when using a game controller and taking action with a mouse or keyboard in another
    monitor is something the engineers should figure out.
  6. Listed mia 510 Win User

    Knowledge of Xbox capabilities (looking for ambassadors help)

    Aren't those awesome nostalgia pieces? I have looked everywhere for some. They are basically non existent today. :[

    As for auto loss for disconnect it is a good Idea but maybe try this ontop of that.

    Gaming circuits use a 5 minute grace period for users who disconnect. If the user does not return it then is considered a loss.
  7. gds1972 Win User

    I keep getting disconnected after I win

    There are some games where you will find others players in the game will disconnect the moment they lose to try to avoid the game registering a loss for them.
  8. Mister Mascot Win User

    Xbox One Summer Update - after updating the game streaming to PC keeps disconnecting

    Hey all, the teams looking into this issue have asked for those seeing this issue to try some unique steps to see if the problem persists.

    Please try to disconnect any and all game controllers from your PC and instead connect the Xbox One controller directly to the Xbox One console. Then try streaming while the controller is connected to the console and not the Windows 10 PC. We're curious
    to know if A. The connection and stream is more reliable and prevents any random disconnections and B. if the issue with stuttering and lag issues persist.

    Could you please try that using both the Xbox App as well as the Beta Xbox App and let us know the results?

    Thanks so much!
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Game streaming disconnection and controller loss

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