Game still wont play

Nick Smith6 · Sep 13, 2023

Dude!! Please help me with getting my money back!! I still can't access my account on Madden 24. Ispent so much money on content that carried overt 24 from 23 and paid a **** ton for new content on 24!! I get the server error every time I try to play Madden ultimate Team and have bought the game twice!!! I would simply appreciate some customer service to get my money back for this crazy time-consuming BS!!!!

:)

Darhyl Amizola

Hi Nick! I'm more than happy to help you!

I'm sorry you are experiencing this with your game Madden 24. No worries, let me help you sort this out.

I understand that you have also spent time and money to play this game yet are still unable to access your Madden account and I would totally feel the same way if I were in your shoes.

You've got nothing to worry! You can request a refund for the game by signing your Xbox account using the link below:

https://support.xbox.com/en-US/help...orner,to see if your purchase is... See More.

Refunds are typically issued for requests meeting the following criteria:

Requests are made within 14 days of the purchase date.
Requests are for games in which you haven’t accumulated a significant amount of playtime.

Note: As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with the license agreement or warranty, but only if you do not make or retain any copies.

Be aware that submitting a request doesn’t guarantee a refund, especially if it doesn’t meet the above criteria.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Deltarc1138

oh well i do have my subscription for ultimate game pass. but the option still wont show up and wont let me remote play

vibrant normal

Most likely yes but the xbox one wont be future proof aka wont be able to play certain games in the future the xbox one x will be it will eventually turn into an older console but still will be able to play the game the series x can

KeeganBarrow

So that is kind of what is happening to me, basicly it wont let me play my xbox games, it does say it is my home xbox but it still wont let me play any of the games. Does anyone know how to fix this?

NAruToNamikaze5

if u delete everything and dont let it update u can play u wont be able to play online but u can still play the game

Game still wont play