Game sharing help :(

Sorry to hear it. It may be that he still has access to your gamertag despite the password change. Try the link below to remotely require a password to see if that helps.

support.xbox.com/.../manage-sign-in-preferences

If it does not then consider changing not only your password but the email associated with your gamertag as well.

As long as all of the profiles are playing on the same console you should be able to share the content. If you have ever switched console you will need to do a license transfer to allow the other profiles to be able to share the content. http;//xbox.com/drm

Sharing content is a licensing issue so purchasing a family plan would not change anything.

1. We tried a quick power cycle but we are going to try a long one.

2. when she loads up the game it shows the multiplayer and champaign is locked and when you click on it it says to buy it and you can click on one of the two packages which are bother over like $40

Good day!



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Thank you for your understanding.


Respectfully,



Microsoft Moderator

There are two possible reasons for that:

First: Activision is often limiting Game Sharing on their CoD games, (usually DLC add ons and map packs that can't be shared).

However, which is more likely as other people reported this as a problem as well, the game incorrectly doesn't detect ownership of the full game after the Warzone update.

If a hard reset (i.e. holding the power button on the console for 10 seconds) doesn't help, the real owner of the CoD game has to sign in on your sister's console with the account that owns the game, go to the store, and re-download the necessary components,
like Multiplayer and campaign etc.