Game rejected

First double check to see if the game was credited to your account. You can do that by going to this link and logging in with your Microsoft account: account.microsoft.com/billing/orders/

If it showing that you purchased FH4 then go to my games and apps on your Xbox or check the Microsoft store on your PC to see if the game is pending. If it is you can download it.

If it's not pending then I'd reach out to Xbox support by going here (beta.support.xbox.com) and talk to an official Microsoft agent about what happened. They should be able to help you and even work with you to issue a refund if necessary.

Just be patient if you have to contact support, they are overwhelmed right now with a high level of people contacting them with everyone staying home right now. But they will contact you if you reach out to them.

Hope that helps, happy gaming!

Good Morning try this

How do you reset your progress on Forza Horizon 4?

Question Info

1. Go to My games and apps.
2. Highlight Forza Horizon 4.
3. Hit the menu or start button.
4. Go to manage game.
5. Go down to the save for his profile name and hit A.
6. you will see two options to delete off console or delete everywhere, select delete everywhere it deletes from console and the cloud storage.

Hi Ashley.

Sorry to hear that you are not satisfied with your purchase. Unfortunatly there is nothing we can do at this forum. When doing a purchase at the store, you agree to the terms of sale and only support can handle any refunds.

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8/21/15

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Once again Congrats to all the Hellz Rejects Gaming members.

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ok i sumbited a form and they rejected it i did it again rejected no luck :[