Game refund error

Discus and support Game refund error in XBoX on Windows to solve the problem; Please refund your purchases at the MineCraft site and delete the Window10 Edition code you entered in the game code. f91aa482-c754-4d27-9010-04072b41335d Discussion in 'XBoX on Windows' started by YYM99, Sep 28, 2018.

  1. YYM99
    YYM99 Guest

    Game refund error


    Please refund your purchases at the MineCraft site and delete the Window10 Edition code you entered in the game code.

    :)
     
    YYM99, Sep 28, 2018
    #1
  2. danz1985
    danz1985 Guest
    15% Discount Code for Game.co.uk in here!

    Click on resolution centre in PayPal and then click on 'Dispute a Transaction'.
    Select the Game transaction and give them the info of what has happened with only part payment taken and not showing with Game etc.

    This then goes to Game and I have them a few days to respond, they had until the 27th before PayPal intervened. Refunded today so not sure if PayPal investigated and refunded (their error) or whether Game took responsibility and refunded the money.

    Although I think the initial mess up is with PayPal or their implementation of PayPal on the Game site.

    If you have tried that then yeah I would suggest calling them.
     
    danz1985, Sep 28, 2018
    #2
  3. Geth
    Geth Guest
    Cancelled Preorder

    I've only ever attempted a refund once and it was for a DLC. It was given to me because I showed proof of constant game glitches and error codes for the refund.
     
  4. Julian_
    Julian_ Guest

    Game refund error

    Hi! If you want to get a refund and if you meet the requirements you have to reach out to Xbox Support: Contact Us | Xbox Support
     
    Julian_, Sep 29, 2018
    #4
  5. Puppy Fujo Win User

    Refunds

    The only valid reasons for a refund are, the game doesn't work, or it was a purchase error. Other than that all digital purchases are non refundable and therefore no refunds.
  6. Julian_ Win User

    Game refund error

  7. Geth Win User

    Cancelled Preorder

    I've only ever attempted a refund once and it was for a DLC. It was given to me because I showed proof of constant game glitches and error codes for the refund.
  8. Nursemorph Win User

    2 payments went off from one game and no second refund

    so i did receive the game but only after the second purchase, but i was told by a friend who went through a similar experience that i must request a refund to get back that R500 that was charged originally when i didn't receive the game, when i submitted the refund i stated a duplicate purchase occurred, and when i was redunded i was only refunded for the one purchase instead of 2
    That's my point: You will only get one refund as the error only occured once:

    - Purchase 1: Paid for the game, didn't receive it so entitled to a refund

    - Purchase 2: Paid for the game, received the game. not entitled to a refund

    You requested a refund for the first error and got your refund. The second purchase went through correctly, you paid for the game and you received the game so no refund necessary. The game cost R500, you received the game and got charged R1000 (2 attempts), you received R500 back so you have paid R500 which was the price of the game

    Only reason for getting 2 refunds back is if you wanted to return the game without playing it
  9. 0a2779cc-4afc-49cb-b Win User

    Refund on a game bought in error

    Everyone needs to be so careful with this, just been told by support that it’s my fault and I should contact my bank account if I want a refund. This is daylight robbery!
Thema:

Game refund error

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