Game purchased but not in library!!!

Discus and support Game purchased but not in library!!! in XBoX Games and Apps to solve the problem; Yesterday I was bought Red Dead Redemption 1 for my Xbox 360. After downloading game not visible in library, I see this game with simbol " ! " on my... Discussion in 'XBoX Games and Apps' started by JPVoodoo, Feb 7, 2019.

  1. JPVoodoo
    JPVoodoo Guest

    Game purchased but not in library!!!


    Yesterday I was bought Red Dead Redemption 1 for my Xbox 360. After downloading game not visible in library, I see this game with simbol " ! " on my HDD. Was tried everything, clean market cache, system cache. On xbox 120 GB free space, services I ON. I
    think this is due my location, my xbox 360 region is UK, but now I am in Latvia (in MS region change for xbo 360 page not possible to chose Latvia....) and I can't change region because I was changed it before.

    So MS take my money and I got nothing!!!!!

    Need assist or money back, or redeem code with my game.

    :)
     
    JPVoodoo, Feb 7, 2019
    #1
  2. JPVoodoo Win User

    Game purchased but not in library!!!

    I'm not lied. I was living in Netherlands after that in UK and now in Latvia. Need wait 3 months to change region.
  3. SourMercury751 Win User

    Game purchased but not in library!!!

    The best solution for your problem is to reach out the official support here:

    https://support.xbox.com/en-US/

    I know you reached out here, so you can get help. However, reaching out to the official support may help you out even further. And they may fix the issue right away.
  4. JPVoodoo Win User

    Game purchased but not in library!!!

    No! I can't change it because I was changed it before when I was working in UK! And now I'm in Latvia. If you don't know: region can change 1 time every 3 months! I have my own business and I often change my living place!
  5. choppyseize Win User

    Game purchased but not in library!!!

    It's most likely because you're in an unsupported region and lied about your location to make the purchase. This is not allowed or encouraged because it can result in issues like this or worse, And there isn't any recourse.
  6. JPVoodoo Win User

    Game purchased but not in library!!!

    No! Same problem. Demo now in library but Red Dead Redemption not.
Thema:

Game purchased but not in library!!!

Loading...

  1. Game purchased but not in library!!! - Similar Threads - Game purchased library

  2. "welcome to game pass" email, WITHOUT PURCHASE, doesn't show subscription in microsoft account

    in XboX Insiders
    "welcome to game pass" email, WITHOUT PURCHASE, doesn't show subscription in microsoft account: hey yall, basically, my mom got an email from " xbox@e.xbox.com " (which i googled and it said thats a legit email they use) saying "welcome to xbox game pass" and "game pass is now yours". she...

  3. I cant purchase a game i refunded previously

    in XboX Insiders
    I cant purchase a game i refunded previously: I have checked my order history and the refund went through and I got my money back. I can install the game but everytime I try and open it I get a message that tells me I dont own the game so I...

  4. Weird thing — I just got a $100 Xbox gift card for my Android game purchases

    in XboX Insiders
    Weird thing — I just got a $100 Xbox gift card for my Android game purchases: Not sure if this is common, but I got an email saying I was eligible for a $100 Xbox gift card after filling something out last week. I honestly thought it was a scam, but it worked. Now I’m...

  5. Games being completely removed from my account. Gone from purchase history and library...

    in XBoX Games and Apps
    Games being completely removed from my account. Gone from purchase history and library...: Two games totalling over $100 CAD just completely disappeared off my console, when I tried to play them, they didn't register and asked if I owned it. (I have had these games since I made the...

  6. Issue with my Xbox game library and purchased games

    in XboX Insiders
    Issue with my Xbox game library and purchased games: Hi everyone, I'm having some trouble with my Xbox and wondering if anyone here has experienced something similar or has any advice. Over the past 12 months, I've purchased several games, but...

  7. I have Halo MCC purchased on the microsoft Store but it does not show up in my games library

    in XBoX Accessibility
    I have Halo MCC purchased on the microsoft Store but it does not show up in my games library: I have both Halo MCC and Minecraft java Edition purchased on my account but they do not show up in the microsoft store i dont know how to fix this issue please help...

  8. All Purchased Games no longer visible in Microsoft Store library

    in XBoX on Windows
    All Purchased Games no longer visible in Microsoft Store library: I recently upgraded my PC and when attempting to install Age of Empires II from the Microsoft Store I got the error 0x8007001F. I followed the steps in this thread but it resulted in all of my...

  9. Purchased Games and Full Library not Showing

    in XBoX Games and Apps
    Purchased Games and Full Library not Showing: Hi there! I have asked this question before about a game of mine not showing up in my library after I purchase it (on the 23 November). I received response and followed the necessary steps....

  10. Why Was a Digital Game I Purchased Removed From My Library?

    in XBoX Games and Apps
    Why Was a Digital Game I Purchased Removed From My Library?: I preordered the digital version of EA UFC 1 back when it first released. I haven't played it in a while & decided to go install it to play it again and it is no longer in my library. It's no...