Game Progress Gone

Discus and support Game Progress Gone in XBoX Games and Apps to solve the problem; Hi, i am asking for a friend who has recently linked her Sea of Thieves account to Xbox Live, and the game progress was gone. Was told by SOT that it... Discussion in 'XBoX Games and Apps' started by KennyYeo2, Jan 9, 2023.

  1. KennyYeo2
    KennyYeo2 Guest

    Game Progress Gone


    Hi, i am asking for a friend who has recently linked her Sea of Thieves account to Xbox Live, and the game progress was gone. Was told by SOT that it could be a different gamertag used previously and to contact you guys, so we would like to know if its possible to retrieve that previous gamertag.

    :)
     
    KennyYeo2, Jan 9, 2023
    #1
  2. KennyYeo2 Win User

    Game Progress Gone

    Hi,

    Yes i do have the email address.
  3. Francia J. Win User

    Game Progress Gone

    I'm sorry for the trouble, KennyYeo2.
  4. KennyYeo2 Win User

    Game Progress Gone

    Yes it was logged in using the same account. Only thing is that previously it probably wasnt through xbox live. After linking to xbox live the progress was gone.
  5. Francia J. Win User

    Game Progress Gone

    Correct, you can try using the Microsoft account in logging in. If it's the correct account that you previously used, you should be able to continue where you left off.
  6. Francia J. Win User

    Game Progress Gone

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    You can definitely do that as long as you know the Microsoft email address of the previous Gamertag. Once you have the Microsoft email address we can simply try and reset the password for you to use that account and continue where you left off?

    Do you know your Microsoft email address? If not, you can check this link for methods that you can do in locating the Microsoft email address: https://support.xbox.com/en-US/help/account-pro...
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Game Progress Gone

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