Game preview asking me to buy a game again

xXbrenden2025Xx · Jul 21, 2017

I bought Ark survival evolved for what i can remember $30. Now even though i own it now it says i can play for now or buy it to own forever for $60 BUT i already paid $30 i should not have to buy it again.

:)

LunaticKamakazi · Jul 21, 2017

Ark:survival evolved asking me to buy even though I brought it in game preview

I purchased ark survival evolved on the game preview program and now when I go to play it’s telling me I need to buy it again which isn’t what should happen brought this back in may 2016 yet now it’s released its asking me to buy it again

Zorlac0666 · Jul 21, 2017

Already purchased games are asking me to buy again. (New Preview Program)

It's definitely the preview program causing this. I can't play ANY backwards compatible game, and some Xbox one games.

CrazY1985 · Jul 21, 2017

Best thing to do is to contact official support here:
http://support.xbox.com/contact-us

They can see what went wrong with the license.

CrazY1985

Best thing to do is to contact official support here:
http://support.xbox.com/contact-us

They can see what went wrong with the license.

Zorlac0666

It's definitely the preview program causing this. I can't play ANY backwards compatible game, and some Xbox one games.

DokenTwo

Same issues here. Odd that this just cropped up today.

Mister Mascot

Hey all,

You're going to want to post about these preview concerns and problems in the Preview Forums for the best visibility and troubleshooting steps.

Cheers!

herobrines elf

I would love to help but there's just one tiny insy bitty problem. You don't own any battlefield games. So yea good luck with ya

Game preview asking me to buy a game again