Game pass won’t load?

Chad Johnson480 · Mar 24, 2023

What’s happening is I select game pass on my series S to see if there is anything I want to play. It opens the first screen with the Halo Infinate firewall event, powerful women of game pass, show all, play later, etc but when I select anything it just endlessly loops the loading icon. Essentially, I can’t select anything to download. Yes, my subscription is current and paid for

:)

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I have here steps that we can try, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE

"1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. "

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

"Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps."

Chad Johnson480

Bingo! That worked, thank you. 👍

AshleyFowler1

No I have no game pass after mine expired I brought the game. I load dayz and click play but it comes up with game pass options the live gold and another one and won’t let me play unless I buy one

Landon Martin2

It won’t load any games and it won’t give me an option to install new games either

AshleyFowler1

No I have no game pass after mine expired , I brought the game thinking I didn’t need one. When I go into dayz and click play it loads up game pass deals the live gold one and another one and won’t let me play unless I buy one

Game pass won’t load?