Game Pass Ultimate sharing not working on family account

Discus and support Game Pass Ultimate sharing not working on family account in XBoX Games and Apps to solve the problem; Hello everyone, I've been having some trouble sharing my Game Pass Ultimate subscription with my family account, and I'm hoping someone here can help... Discussion in 'XBoX Games and Apps' started by Donald Butler1, Mar 9, 2025.

  1. Game Pass Ultimate sharing not working on family account


    Hello everyone,

    I've been having some trouble sharing my Game Pass Ultimate subscription with my family account, and I'm hoping someone here can help me out. I've set up Microsoft Family, and all accounts are correctly linked, but when my family members try to access Game Pass on their accounts, it doesn't seem to recognize the subscription.

    We've ensured that all devices are updated and have tried logging out and back in, but nothing seems to work. Has anyone else experienced this issue? Any advice or solutions would be greatly appreciated. Thanks in advance!

    Best,

    [YourName]

    :)
     
    Donald Butler1, Mar 9, 2025
    #1
  2. Smwutches Win User

    Why is XCLOUD GAMES NOT WORKING FOR OTHER CONSOLE USERS?

    With the Home setting, Game Pass itself doesn't share, Only games and the benefit of playing online from Gold/Game Pass Ultimate share. Other benefits are only available to the account that purchases the subscription can access that. If you're not that account, you can't use Xcloud.

    They are currently testing a family subscription.
  3. Rodelio P. Win User

    My son has an Xbox and my daughter has a laptop. Can they both use the ultimate game pass? If so, how?

    Hi Barry!

    Thanks for reaching Microsoft Community. We're here to help and let's work on this together.

    Yes, your son and daughter can both use the same Xbox Game Pass Ultimate subscription. The subscription allows for up to six family members to access the games and benefits included in the subscription.



    To set this up, you will need to create a Microsoft family group and add both your son and daughter to the group. Once they are added, you can share the Xbox Game Pass Ultimate subscription with the family group.



    To share the subscription, sign in to your Microsoft account and go to the Xbox Game Pass Ultimate page. From there, select "Manage" and then "Share to a family member." Choose the family member you want to share with and follow the prompts to complete the process.



    Your son and daughter will then be able to access the games and benefits included in the subscription on their respective devices.

    Please let us know how it goes.



    Greetings,

    RodelioP.
  4. Alvaro A- Win User

    Game Pass Ultimate sharing not working on family account

    Hi Donald,

    Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues sharing your games using your Game Pass Ultimate with your family. Did you make your console your home Xbox? Making a console your home Xbox gives friends and family access to your games and content when you're not signed in. Your home Xbox also lets you play your digital games offline.

    If you want to make a different console your home Xbox:

    Press the Xbox button on your controller to open the guide.

    Select Profile & system > Settings > General > Personalisation, and then select My home Xbox.

    Do either of the following to change the status of your console:

    To make this your home Xbox, select Make this my home Xbox.

    When you switch your home Xbox, your shared licences will no longer be available to others playing on your old home console. You'll need to be signed in online to your old Xbox console to allow them to play your games and apps (when you're not on your new home console). Your ability to play games while offline will also shift to your new home console. Redownloading or launching any games on the new home console will register the licence to that console allowing for offline use.

    You can switch your home Xbox up to five times in any one-year period. If you reach your limit for the year, we'll show you the next available date you can change it.

    Please see this article for complete information about how game sharing works.

    https://support.xbox.com/help/hardware-network/...

    Regards,

    Alvaro
  5. Thefatmarmot Win User

    Gamepass sharing multiplayer limitations for Family accounts?

    It’s the Ultimate version

    I should say that my son has his own account/Xbox gamer tag.

    I’m sharing the Ultimate pass with him as a family member.
  6. Viper7Gamer Win User

    Xbox Family Pass

    Yes I think there should be a Game Pass Ultimate Family package for 4 or 5 users to share.
Thema:

Game Pass Ultimate sharing not working on family account

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