Game Pass Ultimate perks not appearing on my account

Hi. I have tried using different devices and networks and still have the same issue. According to the advert this perk is available in the UK and appears on my perks page via my ultimate game pass. All other perks on the page works.

Hi there! This is Virginia O.

I understand that you are experiencing issues with your perks not showing on your Xbox.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please check for Xbox updates. Go to Settings > System > Updates > Update console.

And then check your subscription status. Kindly verify that your Xbox Game Pass Ultimate subscription is active and in good standing. Go to https://account.microsoft.com>; Services and subscription.

If none of the above steps work, please reach out to Xbox Support: https://support.xbox.com/en-US/contact-us for further assistance regarding this matter.

Thank you for your cooperation and have a great day!

Oh i forgot, so i am a parent and under my account since i don't have any restrictions then it does allow it but I'm unable to do it on my childs account. To be clear the gift is available on both accounts separately

I'm honestly not sure because to my knowledge there hasn't been a "perk" for Forza Horizon 4 from Game Pass Ultimate.

https://www.xbox.com/xbox-game-pass/perks

https://news.xbox.com/en-us/2020/03/18/introducing-xbox-game-pass-ultimate-perks/

That's right, it is only available to you. these perks are for the account that game pass ultimate is purchased on.

Hi FrankDQ! My name is Ricardo an independent advisor ready to help you with this situation!

Game Pass Perks are only available if you subscribe to Game Pass Ultimate, if you only have a Game Pass PC or Console subscription, you won't be able to see Perks

Please confirm here that your account has and active game pass ultimate suscription

https://account.microsoft.com/services