Game Pass Ultimate content missing after recent update

Hi Moses,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues accessing certain contents on your Xbox console. To isolate your issue, please share the exact error message that you received if there's any. Kindly check the status of Xbox live on your region for any possible system outage:

https://support.xbox.com/xbox-live-status

Are you referring to perks? Kindly provide the specific content that are missing if possible. As part of our troubleshooting and as a workaround, can you please try to check your perks from the Xbox app on mobile? You may download it from here:

https://www.xbox.com/apps/xbox-app-on-mobile

If you will receive the same error message or results using the mobile app, I would recommend that you contact Xbox support for your profile to be checked further. You may follow these steps:

Go to https://support.xbox.com/contact-us

Verify that you are within the support window listed under Contact hours.

Click "Contact Us."

Choose the item from the drop-down menu that best addresses your issue.

View the support articles that are offered on the page to see if they can address your issue. If you need more help, click See contact options.

Choose the option to "Chat online" or "Request a call" on the following screen, then fill in the required information.

Regards,

Alvaro

The things that I am missing are the content that was with the game that came with the ultimate edition(VIP, car pass, Allstars pass).

Just to add to this, although the account that owns game pass is the only account that will get the ultimate edition content, all accounts that receive the content will maintain the content once their subscription expires. If you're interested in the ultimate
edition content, it may be worth picking up a month of game pass ultimate.

It would still be the Standard. The Ultimate Edition is the edition you get through Game Pass, and to use that, you would have to use the Xbox App on Windows 10. Steam would only authorize the standard edition content, not the Ultimate edition, if that
is what was purchased. The account wouldn't pull in/authorize the Game Pass Ultimate content to the non-Game Pass title.

Has this issue only started occurring recently and it had been working fine with an active subscription before Friday?

Yes, it started occuring only recently on friday right after I extended Game Pass Ultimate for one more month (I had to use a different card than before but the payment went through and the subscription is listed as active). Before that I never had any problem
like this with Ultimate or regular Game Pass (before Ultimate was a thing)...