Game Pass Ultimate and Xbox Live Gold subscriptions

Discus and support Game Pass Ultimate and Xbox Live Gold subscriptions in XBoX Sales and Promo to solve the problem; I am currently on the Game Pass Ultimate subscription which (to my understanding) should include the Xbox Live Gold subscription. However even though... Discussion in 'XBoX Sales and Promo' started by NikMcNik, Mar 3, 2020.

  1. NikMcNik
    NikMcNik Guest

    Game Pass Ultimate and Xbox Live Gold subscriptions


    I am currently on the Game Pass Ultimate subscription which (to my understanding) should include the Xbox Live Gold subscription.

    However even though my Game Pass is still within ~10days of its expiry, my Xbox Live Gold is deactivated.

    I'm in the process of deciding if i want to continue with Game Pass Ultimate subscriptions or opt out for only Xbox Live Gold, and I want to make sure i understand the details of the 2 subscriptions because obviously I'm missing something. Thanks a lot!

    :)
     
    NikMcNik, Mar 3, 2020
    #1
  2. XBF Ezra G Win User

    What will happen if I cancel my Xbox Live Gold subscription that I got from a prepaid card?

    Hello MarkNoge,

    Thank you for your post. I understand you are looking to upgrade your Xbox Live Gold subscription to Xbox Game Pass Ultimate. If you initiate an Xbox Game Pass Ultimate subscription with time available for Xbox Live Gold, your Gold subscription's time will
    be converted to time for Xbox Game Pass Ultimate. For more information, please visit this page:

    Xbox Game Pass Ultimate FAQ    .

    I hope this helps.
  3. XBF Brad A Win User

    Xbox Live code turning into ulitmate pass

    Hello Packsteel,

    Thanks for coming to the forums. When you have an active Ultimate game pass subscription, any code redeemed converts to Ultimate subscription. In this case 12 months of Xbox live gold convert to 4 months of Ultimate game pass. The ultimate game pass subscription
    is three subscriptions in one, Xbox live gold, Game pass for console, and Game pass for PC. Here is the

    Ultimate game pass FAQ     for more information.

    Thanks,

    Brad
  4. XBF Brad A Win User

    Game Pass games won't connect to Xbox Live?

    Hello Ivan,

    Yes with the game pass on PC you will need an Xbox live gold subscription also. Currently there is a subscription called Ultimate game pass, this subscription combines game pass for PC and console, also has Xbox live gold.

    Game Pass Ultimate FAQ

    Thanks,

    Brad
  5. Njal the Blue Win User

    Xbox live converted to Game pass ultimate

    Game Pass Ultimate includes Game Pass for console, PC and Xbox Live Gold all in one subscription. So entering an Xbox Live Gold code, converts it to Game Pass Ultimate time.

    Do not cancel Game Pass Ultimate as this will cancel all subscriptions. If you only want Live Gold, go to HTTPS://account.microsoft.com/services and ensure auto renew is
    off and let the subscription run out. Once it reaches end date you can then add Xbox Live gold if that is the only subscription required.
  6. XBF Leo G Win User

    my son to upgrade ultimate game pass- I cancelled it and now xbox live wont work

    Hello dannyheaton,

    Thank you for posting on the Xbox forums. We understand that you canceled Xbox Game Pass Ultimate and now your son is unable to use Xbox Live Gold.

    Xbox Game Pass Ultimate     is three different subscriptions in one. It includes Xbox Live Gold, Xbox Game Pass and Xbox Game Pass for PC. If you cancel Xbox Game Pass Ultimate, you lose access to all three of these subscriptions. That is why your son is unable
    to use Xbox Live Gold features.

    Generally, users will upgrade their Xbox Live Gold subscription to Xbox Game Pass Ultimate. This will convert your Xbox Live Gold time to Xbox Game Pass Ultimate time. If you cancel Xbox Game Pass Ultimate after upgrading, you must

    purchase an Xbox Live Gold subscription     in order to continue using online features for your console. We hope this information helps
    dannyheaton!
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Game Pass Ultimate and Xbox Live Gold subscriptions

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