Game Pass Ultimate 1$ Offer Deception

Cihan MOROVA · Mar 25, 2020

Hi,

Two days ago I bought xbox live gold membership twice. As 1 year + 1 year. Then I've tried to buy game pass ultimate 1$ promotional offer with my account.

When I am not logged in my microsoft account 1$ promotional offer seems still available. But when I am logged in my account promotional offer disappear suddenly.

Called Microsoft Support line in my country. With the support agent I tried to buy same 1$ offer with another live account and it's successfully done. We saw successfully did it. Then I was cancelled my order.

I can't use 1$ offer with my main account. Support agent said to me nearly one year it's a known issue but still nobody's solved this issue on Microsoft side.

Edit: BTW I did not use any game pass deal before..

First option: You will try to solve price increasing issue then I am going to be buy game pass ultimate for 1$.

Second option: You will refund my xbox live gold memberships. After that refund policy I will buy with my new microsoft account 24 months live gold subscription. After that I am gonna buy game pass ultimate 1$ offer

Third option: You will transfer my new live gold subscription my other account than I am gonna buy gamepass ultimate

Hope microsoft solves this issue.

:)

Cihan MOROVA

It is not a deception but an offer for anyone that hasn't used an offer before. Maybe the offer is no longer available.

No it's still available! try without login your live account you will definetly see 1$ offer.

Check this link

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BakyOsijekHr

It is not a deception but an offer for anyone that hasn't used an offer before. Maybe the offer is no longer available.

Cihan MOROVA

Thanks for your replies. Unfortunately I did not use any game pass deal in the past.

BTW I think support agents would notice this when I chat about this topic.. I ve talked 4 different expert.

MindOfTim

If you have used the $1 a month offer before you cannot use it again unfortunately, also if you have done the deal before where you upgrade all your gold membership to game pass by buying one month, it won't always work depending on the country you are
in and how long ago you stopped having game pass

MoeZArts

Hi Cihan MOROVA,

If you have purchased the $1 deal before or if you were a game pass ultimate subscriber it won't work as the deal is for new subscribers only. You can request a refund for any purchase you made as long as you are signing in with the account you made the
purchase with
https://beta.support.xbox.com/help/subscriptions-billing/manage-subscriptions/digital-goods-subscriptions-refund

Game Pass Ultimate 1$ Offer Deception