Game Pass "This game is rated above your Restrictions"

Discus and support Game Pass "This game is rated above your Restrictions" in XBoX Accessibility to solve the problem; Hi, Im unable to install Back 4 Blood as after clicking install It opens a window saying the game is above my rated restrictions. I have looked... Discussion in 'XBoX Accessibility' started by LiamMcCreesh, Nov 5, 2021.

  1. LiamMcCreesh
    LiamMcCreesh Guest

    Game Pass "This game is rated above your Restrictions"


    Hi,

    Im unable to install Back 4 Blood as after clicking install It opens a window saying the game is above my rated restrictions. I have looked online and saw it might have something to do with a family account or my date of birth, but neither was the issue. I'm not part of a family account, my date of birth is above 18. Can someone point me in the right direction and get my games to install.

    Thanks

    :)
     
    LiamMcCreesh, Nov 5, 2021
    #1
  2. CallumMclachlan1 Win User

    Game Pass "This game is rated above your Restrictions"

    This worked for me as well. Thank you
  3. StanislavMinchev Win User

    Game Pass "This game is rated above your Restrictions"

    None of the steps worked for me untill i uninstalled and reinstalled the pc app!
  4. Kid_Velux Win User

    Game Pass "This game is rated above your Restrictions"

    try to log out and than sign in again. That worked for me.
  5. XBF-Spartan Win User

    Game Pass "This game is rated above your Restrictions"

    Hi Liam,

    Thanks for reaching out to the forums! Are you the only account on the mentioned console. If their is a child account also on the console those child restrictions will also affect your account if that child account is currently logged in. If there are no additional accounts I would recommend verifying that your accounts "content restrictions" are set to the desired level to allow you to download the games and apps that you want. You can get here by navigating to Settings/Account/Content Restrictions .
  6. adampham240 Win User

    Game Pass "This game is rated above your Restrictions"

    There really isn't a direct way to resolve this issue. Usually when you google how to specifically do something, one would expect to find an answer right away, especially from a big corp like Microsoft. But, this isn't the case. Reading other outside forums, like reddit, was much more helpful than any Microsoft forums, which is kind of ironic... It would be much more helpful if there was a step-by-step process to reslove issues like this.

    This "support" page doesn't help either: https://support.microsoft.com/en-us/account-billing/parental-consent-and-microsoft-child-accounts-c6951746-8ee5-8461-0809-fbd755cd902e

    The "Remove Consent" steps cannot be followed because there aren't any options to choose from when looking at the steps accordingly.
Thema:

Game Pass "This game is rated above your Restrictions"

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