Game Pass Subscription - Paid but cannot access any games.

Discus and support Game Pass Subscription - Paid but cannot access any games. in XBoX Rewards & Social to solve the problem; Hi there, I have an issue with the xbox game pass. My account is saying I need to renew a subscription which I did on the 14th of April and actually... Discussion in 'XBoX Rewards & Social' started by IBloodshieldI, Apr 15, 2018.

  1. Game Pass Subscription - Paid but cannot access any games.


    Hi there,

    I have an issue with the xbox game pass. My account is saying I need to renew a subscription which I did on the 14th of April and actually shows on my bank account that it has indeed been withdrawn.

    However, my daughter cannot play any game from the game pass library, nor can we access the game library without being blocked with a notification saying I need to renew the subscription.

    How can this be fixed? I just tried the live chat support but after the first response I noticed I was talking to a bot...

    [table][tr][td][table][tr][td]14 Apr 18[/td][td]MICROSOFT*XBOX GAME PASS MSBILL.INFO IECard Not Present, card ending 9113[/td][td]£7.99[/td][/tr][/table]

    [/td]
    [/tr]

    [/table]

    :)
     
    IBloodshieldI, Apr 15, 2018
    #1
  2. July 2018 Game Pass Additions

    I've had a little issue with Game Pass, and I was wondering if anyone else has. At random, my subscription disappears and I cannot access my Game Pass games I have downloaded. Anyone else have this issue? It seems to be there, again, now.
     
    Bonemeal2pointOh, Apr 15, 2018
    #2
  3. Dead rising not free!

    Hi NC,

    Games with gold only works if you have a PAID subscription. You can still enjoy the benefits of Xbox Live with the gold 2-day pass; however, you will not have access to any free downloads with "Games with Gold".
     
    Howling Mad Doc, Apr 15, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Game Pass Subscription - Paid but cannot access any games.

    Smwutches, Apr 15, 2018
    #4
  5. Smwutches Win User

    Game Pass Subscription - Paid but cannot access any games.

    You would need to contact support and speak to billing. http://support.xbox.com/contact-us
  6. TheHungScott Win User

    Xbox Parental Lock

    Correct, but that still does not give him access to any of the games that I have already purchased, or access to the game pass, or access to Xbox live. He still would have to get his own Xbox live subscription and game pass subscription and purchase any other games he wants to download, all of which I have already paid for
  7. XBF Diego M Win User

    XBOX GAME PASS

    Hi there,

    Xbox Game Pass CANNOT be stacked like the Xbox Live Gold subscription can with pre-paid codes. Each account can only have one 12 month Game Pass subscription at a time.

    Apologies for any inconvenience this may cause. However, pre-paid cards do not have expiration dates so you are able to apply the second 12 month code after the first 12 month cycle is over.
  8. Howling Mad Doc Win User

    Dead rising not free!

    Hi NC,

    Games with gold only works if you have a PAID subscription. You can still enjoy the benefits of Xbox Live with the gold 2-day pass; however, you will not have access to any free downloads with "Games with Gold".
  9. Smwutches Win User

    halo

    Unless you've actually paid for the game, you don't own it. Game Pass is sort of like Netflix. You get access to the games included while you have the subscription. To continue playing without the subscription, you have to purchase it.
Thema:

Game Pass Subscription - Paid but cannot access any games.

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