Game pass renewal unsuccessfull but funds were deducted :(

Discus and support Game pass renewal unsuccessfull but funds were deducted :( in XBoX on Windows to solve the problem; Tthe automatic billing service deducted 79 rand from my account but today I recieved an email stating that the payment was unsuccessfull. I no longer... Discussion in 'XBoX on Windows' started by Bladecreate, Jun 6, 2024.

  1. Bladecreate
    Bladecreate Guest

    Game pass renewal unsuccessfull but funds were deducted :(


    Tthe automatic billing service deducted 79 rand from my account but today I recieved an email stating that the payment was unsuccessfull. I no longer have the funds to renew my subscription as the money was already deducted from my account and I cant use my subscription anymore Game pass renewal unsuccessfull but funds were deducted :( :( Cant contact them either as their support is nonexistent.

    :)
     
    Bladecreate, Jun 6, 2024
    #1
  2. John P_14 Win User

    How exactly auto redeem game pass works ?!

    Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

    Auto-renewal of Xbox Game Pass works as follows:

    1. Upon subscribing to Xbox Game Pass, you'll be charged the monthly fee automatically each billing cycle.

    2. If you have enough funds in your Microsoft account, the subscription fee will be automatically deducted each month. If there are not enough funds in your account, the auto-renewal will fail, and your subscription will be cancelled.

    In summary, when you sign up for Xbox Game Pass, the auto-renewal feature is automatically enabled, and your subscription fee will be charged each billing cycle, as long as there are sufficient funds in your account. There is no specific waiting period for auto-renewal to take effect.
  3. SpiralOut46and2 Win User

    Excess funds deducted. No service provided. Game Pass

    Normally it should show your Order number under your Microsoft account. From here in the forums, you can check by clicking on your name/avatar in the upper right and clicking Microsoft Account. From there, you should be able to view your order history.
    If not, I'm sure Xbox Support should be able to see it for you and get the Order number. Good luck and I hope you get this fixed asap.
  4. ooD0C H0L1DAYoo Win User

    Excess funds deducted. No service provided. Game Pass

    Just contact Microsoft support and when you speak to them they should be able to fix this for you.
  5. Edgarour Win User

    Excess funds deducted. No service provided. Game Pass

    you really should contact support from your country, by phone call and explain your situation

    https://support.xbox.com
  6. {Parity} Win User

    Excess funds deducted. No service provided. Game Pass

Thema:

Game pass renewal unsuccessfull but funds were deducted :(

Loading...
  1. Game pass renewal unsuccessfull but funds were deducted :( - Similar Threads - Game pass renewal

  2. Renewed Game pass ultimate and now it says I don't have privileges

    in XBoX Games and Apps
    Renewed Game pass ultimate and now it says I don't have privileges: Just renewed my game pass ultimate and now it says Im missing privileges to play online. It says my Ultimate subscription it active. I don't understand what to do. Can you please help??...
  3. Renew the game pass

    in XBoX Games and Apps
    Renew the game pass: Hi I'm trying to renew the game pass ultimate but it says the region problem and it's all the same actually I used to I used to subscribe with that and enjoy it again pass for for many months now...
  4. can i change the renewal date for my xbox game pass subscription?

    in XBoX Games and Apps
    can i change the renewal date for my xbox game pass subscription?: i purchased it when i had money and now i need to change it to a better suiting date for me is there a way? 7d0c5b06-bc2c-4cfd-acf5-e862e909281f
  5. I have tried for over three hours to renew my game pass core subscription to no avail...

    in XBoX on Windows
    I have tried for over three hours to renew my game pass core subscription to no avail...: I have had no success trying to renew my game pass core subscription, please have someone with a real voice respond as I’m very very frustrated b1bd350f-fbb5-4c4c-86d9-92a7418f7081
  6. After 1 month my Game Pass PC subscription renewed but I am unable to play any EA Play Games

    in XBoX Games and Apps
    After 1 month my Game Pass PC subscription renewed but I am unable to play any EA Play Games: Hello, I bought Xbox Game Pass PC and I was playing F1 24 using the EA App. After this month's renewal when I tried opening it, it gives an error saying that I need to renew my Xbox Game Pass...
  7. renewing pc game pass

    in XBoX Games and Apps
    renewing pc game pass: I went to renew my pc game pass but is in indian rupees instead of aud. i have never changed my region it just happend out of the blue. is there a way to change currency? please help! I want to...
  8. Xbox Game Pass Ultimate not applying to account despite renewal

    in XBoX Games and Apps
    Xbox Game Pass Ultimate not applying to account despite renewal: Hello everyone, I'm encountering an issue where my Xbox Game Pass Ultimate subscription doesn't seem to be applying to my account, even though I've recently renewed it. I've double-checked my...
  9. Game Pass Ultimate not activating after renewal

    in XBoX Games and Apps
    Game Pass Ultimate not activating after renewal: Hello Community, I'm experiencing an issue with my Xbox Game Pass Ultimate subscription. I recently renewed it, but it seems like it's not activating. My account shows the subscription as active,...
  10. Cannot Access Xbox Game Pass Ultimate Benefits After Renewal

    in XBoX Games and Apps
    Cannot Access Xbox Game Pass Ultimate Benefits After Renewal: Hello everyone, I've recently renewed my Xbox Game Pass Ultimate subscription, but I'm encountering an issue. After the renewal, I am unable to access any of the benefits associated with the...