Game pass quests not checking off

Hello Mr, this is Manuela!. I'm an Independent Advisor and community user like you ready to assist with this.

I'm sorry to hear you're not able to complete the punch card that gives you 500 points due to the achievement is not counting for now.

As you recently unlocked some achievements today, please try waiting up to 48 hours, sometimes this is the time a punch card takes to update.

If maybe the issue persist, I can suggest you reach out to Microsoft rewards supports by clicking on the next link:

https://rewards.bing.com/support

My game pass quests aren't checking off either

The Metro series quests are NOT apart of the Game Pass quests. Metro Exodus is not included in Game Pass, so that quest is not applicable when it comes to completing "Game Pass quest master" quest. I verified this through offical support, and checking
that it does not show up in the applicable quests in the Game Pass app on iOS or Android.

The Metro Exodus quest is just a seperate bonus promoting Metro Exodus, 2033, and Last Light. You do not need to complete it to finish the Game Pass quests.

On the website it says "Check out current Quests on your Xbox One in the Game Pass section or on your Game Pass mobile app. New Quests added every day." And that the game pass app shows the quests as well.

I just verified via the Game Pass app on Android. It does NOT include the Metro series quests via that app, so will not be required to complete Game Pass quest master quest.

Sometimes they add promotional reward quests, and the Rewards dashboard lumps all the quests together, and doesn't seperate the Game Pass specifics. You shouldn't need to purchase that game to complete the Game Pass quests. You can check your progress
with the Game Pass app available on iOS or Android.