Game pass PC not loading games or information

Discus and support Game pass PC not loading games or information in XboX Insiders to solve the problem; I joined the insider program yesterday for game pass PC, since I joined, the game pass page doesn't load any games in the different genres available,... Discussion in 'XboX Insiders' started by /u/mid0_0z, Mar 14, 2023.

  1. /u/mid0_0z
    /u/mid0_0z Guest

    Game pass PC not loading games or information


    I joined the insider program yesterday for game pass PC, since I joined, the game pass page doesn't load any games in the different genres available, if I try any game from what's happening it keeps loading as well, I tried all troubleshooting steps with the support but no help

    submitted by /u/mid0_0z
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    /u/mid0_0z, Mar 14, 2023
    #1
  2. LoganMars Win User

    Not able to load Save on The Outer Worlds through Game Pass

    Yes, i have the game for free through Game Pass on PC. I had already played a few hours of the game but when i go in to try to load my save on PC there is not an option to load save.
  3. dempup Win User

    Can I use Xbox game pass ultimate on PC

    Hi there.

    Thank you for reaching out to the forum. Yes, your Xbox Game Pass subscription is also usable on your PC. For more information or to download the Xbox PC app., go to Xbox Game Pass for PC.
  4. Kathy A. Win User

    PC Game Pass Not Loading In Games.

    Hi DamianFlorez,

    Hope you are doing fine.

    We would like to follow up your concern.

    Kindly let us know if you still have issue by posting a reply.



    Kind regards,

  5. Kathy A. Win User

    PC Game Pass Not Loading In Games.

    Hi DamianFlorez,

    Welcome to Microsoft Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    Sorry to hear that you are having issues loading your games from Xbox Game Pass for PC. Let us check on this together so you will get back to gaming.

    As per your description, you are stuck in loading the games. Please correct me if I'm wrong, are you referring to launching the game? Did you encounter an error message? Please post the error message here and use this as guide, How to include a screenshot in your post.

    You may also try suggested troubleshooting below and skip the ones you already performed.

    Keep Windows and Xbox apps updated.

    Make sure you know your Xbox or Microsoft account password. Sign out and sign back in to Microsoft Store and Xbox apps.

    Restart device.

    Turn off or disable all antivirus, antimalware, VPN, firewall and PC Optimizer.

    Relaunch game and check if it you encounter an error message or if it crashes.

    Please check Xbox Networking. Go to Settings > Gaming > Xbox Networking. Let us know if it gives you an error message or search it on here: Xbox Support

    Uninstall one game and reinstall back. Kindly check if issue still persist.

    Please, do not forget to check here for known issues that might be related to your concern.

    Xbox Status

    Known Issues for Game Launches



    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  6. Njal the Blue Win User

    Games won't install

    It would be nice if someone actually told A fix. This is stupid, it really shouldn't be that hard to install A game. But hey if they don't want my money fine, whatever
    You need to give a little more information. Which Game Pass are you using, Xbox Game Pass, Xbox Game Pass PC (Beta). As everyone else has stated, if you are just using Game Pass, not all games are compatible with a PC, this is why more information is needed,
    like game and service.
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Game pass PC not loading games or information

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