Game Pass on new console not working

Hi Luke! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Xbox online multiplayer.

Kindly confirm if your subscription is active on your account by signing on to account.microsoft.com > services and subscription.

Note: Ensure that the subscription you have is either an Xbox Game Pass Ultimate or Xbox Game Pass Core because both subscriptions enable your online multiplayer feature on your account. If you do have an Xbox Game Pass for PC or Xbox Game Pass for Console, these subscriptions do not activate the online multiplayer feature.

Once you have confirmed that you have an active Xbox Game Pass Core or Xbox Game Pass Ultimate on your account, kindly perform the following workarounds according to the official Xbox website: https://support.xbox.com/en-US/help/games-apps/troubleshooting/game-issues-solution

"Remove your account, power cycle, and re-add your account:

Here's how to remove your account:

> Press the Xbox button  to open the guide.
> Select Profile & system > Settings > Account > Remove accounts.
> Select the account that you want to remove, and then select Remove to confirm.

Power Cycle:

> Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

> Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

Then re-add your account.

Press the Xbox button  to open the guide.
Select Profile & System > Add or switch > Add new.
Enter the email address for the Microsoft account that you want to add, and then select Enter.

Note: Make sure that you do not select Get a new account unless you want to create a new Microsoft account.

Enter the password for your Microsoft account, and then select Enter.
Review the Microsoft Service Agreement and Privacy Statement, and then select I Accept.
Follow the steps to configure your Sign-In, security & PIN preferences to finish adding your profile to the console."

Then check if you will be able to play any of your Xbox games online.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

No. The Game Pass code that is included in consoles can only be used for new Game Pass accounts. So since you've already had Game Pass, it will not work.

Why am I still able to play my digital games on the new console then? I'm not following. Only my dlc/season passes arent working, everything else on the new console is working fine.

Hi. I'm getting a new laptop in a few days and it has one month of free Xbox game pass. My brother plays in an Xbox one. Is there any way i can share my Xbox game pass with him?

hi, NOTwarrior007_

I understand your question.
To share subscription between PC and console, you need Xbox Game Pass Ultimate.

• The Game Pass for console works only on the console.
• Game Pass for PC works on PC only.
• Game Pass Ultimate works on both

If you have Ultimate you can share with him

Also having the same problem with the Game Pass Subscription not carrying over to the new console, so it works under my account, but not on the new console under any other profiles